Deposit Operations Supervisor

The Deposit Operations Supervisor is responsible for overseeing intermediate back-office operational functions within the Deposit Operations Department. Coordinates and oversees the operations and compliance of Abandoned Property, NYS IOLA, Back-up Withholding and Dormant Activity. Directs the daily activities of the Deposit Services Team which is comprised of multiple functions:Daily processing and proof of mail deposits.

CD maturity notice processing.

Account research.

Lease Security transaction processing.

Photocopy research requests.

Cash courier posting and reconciliations.

Charge-off deposit and LOC accounts overdrawn.

Verification of Deposits.

Official Check Reconciliation and Funding.

Account Closures.

Rate Exception Processing.

Business Unit Transaction Processing.Supervision Exercised:Supervises the team's employees in carrying out the daily functions of the unit.

Provides leadership and training for the unit's staff.

Counsels employees, as required or as necessary.

Prepares and discusses staff performance evaluations.

Monitors and evaluates employee attendance, lateness and/or performance issues.Major Duties and Responsibilities: 1.Identifies risk concerns and escalates to management in order to maintain maximum protection of the bank's assets.

2.Prepares the annual Abandoned Property Reporting to New York State including functions:

Runs all reports needed for annual escheatment process.

Contacts branches for escheatment.

Reconciles preliminary and final escheatment.

Collects and stores all Safe Deposit abandoned property centrally.

Responsible for advertisements and auctions concerning abandoned property.

3.Manages the daily review, maintenance and monitoring of dormant account activity.

4.Assures accuracy of Internal Revenue Service forms and timely mailing of Form 1099, Form 5498, and Federal Withholding Notifications.

5.Ensures the daily processing and proof of mail deposits, CD transactions, and business transaction requests and cash courier postings. Strives to avoid any hold-over work.

6.Monitors the work to ensure photocopies of statements, paid items and any other items requested by branch personnel, customers and/or other departments are produced on a timely basis.

7.Oversees unit functions and coaches staff so that tasks are completed according to procedures and properly documented for audit purposes.

8.Ensure proper record retention of department's work.

9.Ensures service levels standards are in place and monitors to ensure those standards are met.

10.Uses Quality Assurance tools to validate that employee tasks are completed timely and accurately.

11.Participate in interviews and provides feedback for the selection of new staff to the team.

12.Complete projects or assignments as assigned by management.

Minimum Qualifications:Knowledge, Skills and Abilities:

Miser experience preferred.

Branch Platform experience preferred including experience with opening accounts.

PC proficiency, Intermediate skills in MS Office Word and Excel.

Good oral and written communication skills.

Must be able to multi-task.

Ability to collaborate with other business units.

Must be able to prioritize and meet deadlines.

Ability to perform in a fast paced environment.

Knowledgeable of Bank regulations.

Experience:

3 + years banking experience in related areas.

Strong background in operational concepts.

Experienced in managing Abandoned Property.

Experience with general ledger reconciliations.Hours: 37.50The actual compensation will be based on qualifications, experience and other factors permitted by law.