CUSTOMER SERVICE REPRESENTATIVE FULL TIME
Established Local Company is seeking an Entry Level Customer Service Representative. Ideal candidates for this role will have a knack for helping people, a positive attitude, enjoy talking on the phone, and understand basic mechanical automobile information. On the job training provided. Enjoy a Monday through Friday Schedule with weekends off. 7:30am to 4:00pm.
Job Duties Include but are not completely limited to:
Detail oriented data entry for order placement and tracking.
Email correspondence business to business in a professional setting.
Respond to requests for parts information and pricing for existing customers and retail customers/end users.
Provide Exceptional Customer Service as part of complete team taking care of the company’s large customer base.
Wide utilization of multi-line internet based phone system, incoming and outgoing call duties.
Recommending parts and products for business customers, retail customers and end user calls.
Administrative tasks for the Sales Team and the National Sales Manager.
Maintain a positive and helpful attitude with our customers throughout the day and during busy times and challenges.
Enjoy a close knit company atmosphere, where each department and role supports the others.
Ideal Applicant would have:
1-3 years Customer Service Experience.
Basic knowledge or aptitude for automobile products.
Computer literate with ability to use Microsoft Software, Internet, Excel and learning a new operating system easily and with care.
Positive Attitude and Enjoy Working around Others, but have a successful history of self-motivation.
Individual takes pride in what they do and leaves no stone unturned when problem solving.
High School Diploma or Equivalent
Valid Driver’s License & Insurance
Be able to pass a Drug & Background Screen.
Schedule, Benefits and Structure:
Monday through Friday 8:00am to 4:30pm Schedule.
Paid Vacations and Holidays after probationary period of 3 months.
Medical Premium Split Kaiser Perm., Dental and Vision Paid. FSA/HSA Available.
401K Match Program
Additional benefits included in comprehensive package include but are not limited to quarterly bonus, employee discounts and
PLEASE SUBMIT RESUME FOR REVIEW WITH CURRENT CONTACT INFORMATION AND AVAILABILITY FOR PHONE INTERVIEW FIRST