Sales Support Specialist - Rose Agri-Seed

Rose Agri-Seed is looking for a Sales Support Specialist to join their team!

This position is going to be filled by a problem solver who can work effectively, efficiently, and independently in a deadline-driven, dynamic, team-based environment. The Sales Support Specialist is responsible for working with a sense of urgency and utilizing a proactive approach without relying on follow-up from others. The Sales Support Specialist resolves problems with minimal direction and consistently seeks process improvement.

Reports to: Operations Manager

Essential Duties and Responsibilities:

· Processing customer orders and communication with invoicing department

· Responding to customer service or account inquiries

· Providing administrative support to multiple salespeople

· Answering, screening, and routing incoming telephone calls

· Assisting salespeople with price quotes

· Greeting and directing company customers/visitors

· Assisting with general office duties

· Other duties as assigned

Physical Requirements:

· Prolonged periods of sitting at a desk (or standing) and working on a computer

Qualifications/Skills/Abilities:

- Excellent verbal and written communication skills

- Excellent interpersonal and customer service skills

- Excellent organizational skills and attention to detail

- Excellent time management skills

- Strong analytical and problem-solving skills

- Ability to prioritize tasks and to delegate them when appropriate

- Proficient with Microsoft Office Suite or related software

- Ability to work overtime hours as necessary

- Ability to learn how to make calculations such as discounts, freight estimates, dimensional weight, invoices, and percentages

Preferred Education/Experience:

· Education: Associates degree or higher

· 2 years of quality work experience

· Familiarity with Microsoft NAV software

· Experience streamlining processes and eliminating waste to keep costs low while maintaining high quality products or services

· Agriculture/seed knowledge is not required and can be taught/learned

Rose Agri-Seed is an EEO employer