Professional Services Consultant , XSIAM

Our MissionAt Palo Alto Networks® everything starts and ends with our mission:Being the cybersecurity partner of choice, protecting our digital way of life.Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.Our Approach to WorkWe lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!Your CareerAs a SIEM Engineer for Cortex XSIAM, you will play a pivotal role in assisting our customers with seamless log migration and effective detection strategies. Working closely with the technical lead, you will ensure the successful onboarding and ingestion of relevant log sources into XSIAM, adhering to industry best practices and meeting customer-specific requirements. Your responsibilities will also involve devising suitable detection strategies to fortify our customers' defenses against threats, encompassing the design and implementation of correlation rules.Your Impact

Collaborate with the technical lead to devise a comprehensive log ingestion strategy

Contribute to the development of detection strategies based on industry best practices

Articulate a step-by-step process to ensure the ingestion of high-quality log sources

Monitor and optimize log sources for optimal performance

Create meticulous and effective correlation rules

Fine-tune log sources and correlation rules to enhance system efficiency

Serve as the subject matter expert (SME) in SIEM, correlation, and log source ingestion

Serve as a trusted advisor to end customers, offering consultative guidance and expertise in optimizing the utilization of Cortex XSIAM

Leverage your in-depth knowledge of SIEM and SOC practices to assess customer needs, provide tailored recommendations, and assist in the formulation of effective security strategies

Collaborate closely with customers to understand their unique challenges and objectives, translating them into actionable steps that enhance their security posture

Identify opportunities to enhance analyst alert handling through automation

Foster collaboration with internal and external teams to drive product adoption

Produce technical documentation detailing SIEM aspects of the engagement

Occasionally travel to customer meetings and workshops (up to 10% of the time)

Your Experience

Exceptional written and verbal communication and presentation skills, for both internal and external interactions

6+ years of hands-on experience in deploying and integrating SIEM solutions within enterprise to large enterprise-level environments

Proficiency in coordinating and conducting event collection, log management, event management, compliance automation, and identity monitoring using SIEM platforms

Ability to conceive and develop correlation and detection rules in SIEM systems to enable effective alerting

Familiarity with a range of SIEM technologies, such as Splunk and IBM QRadar

Proven experience in providing consultative services to end customers within the realm of cybersecurity, particularly in SIEM and SOC domains

Demonstrated ability to comprehend customer requirements, analyze complex security environments, and deliver strategic recommendations that align with their goals

Strong expertise in Regular Expressions (Regex)

Skill in understanding logs and locating relevant third-party documentation when required

Knowledge of generating reports on SIEM status, including metrics like logging source count, log collection rate, and other performance indicators

Understanding of Security Analysis & Response, encompassing endpoint, network, and cloud-based environments is a plus

Proficient in comprehending and creating technical design documentation

4 years of experience with Security Operations Centers (SOC) tooling and processes

Relevant bachelor's degree or equivalent military experience or industry-recognized qualifications (CISSP, GIAC, SIEM Vendor Qualification, etc.), is a plus

The TeamOur professional services team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients post-sale. Our dedication to our customers doesn’t stop once they sign – it evolves.As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.Our CommitmentWe’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com .Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.All your information will be kept confidential according to EEO guidelines.The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $137,600/yr to $189,200/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.