Restaurant Floor Manager Needed-Fine dining

Fine dining Upper West side restaurant is looking for an experienced floor restaurant manager to join our team.

We are seeking an experienced, motivated individual to join our restaurant as a full time floor manager. As a lead member of our front-of-house service team, you greet customers, make and confirm reservations, and manage waitstaff to ensure the highest possible standards of service. You are responsible for both the logistic details, including reservations and arrangements for large parties, as well as setting the overall ambiance and atmosphere of the restaurant space. Our ideal candidate has considerable prior experience in faced paced food service environments, an impeccable demeanor, customer service skills par excellence, and logistical and organizational acumen.

Duties and Responsibilities

Make, adjust, and cancel customer reservations

Answer customer questions regarding food, drinks, and specials

Resolve customer complaints or disputes

Manage waitstaff to ensure efficient and excellent service throughout a given seating

Doing inventory and making necessary purchases

Requirements and Qualifications

At least four years in a high-end, fast-paced restaurant environment.

Adaptive organizational skills and the ability to change plans to meet new circumstances

Excellent communication and customer service skills, including the ability to tactfully deliver unwelcome news to customers

What we offer: Competitive pay and a great work environment.

Salary Range: $75k-$85k based on experience

Please email you resume for consideration.