Global Response Operations - Detection
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Summary: The Global Response Operations organization within Global Operations responds to real-time crises, proactively identifies and evaluates emerging risks, conducts risk-related investigations, and assesses what we could be doing to best benefit our community. By understanding and consistently managing incidents and real-time crises to resolution, the organization drives continuous improvement with our partners across Meta.The Detection team within Global Response Operations is focused on detecting emerging on-platform risks that pose harm to our community and businesses on our platform. We identify, investigate and understand those risks. We partner closely with other Global Response Operations teams, Policy, Product and Process teams to mitigate those risks. We are looking for someone who has a passion for identifying risks and diving deep to understand where and how these are manifesting on our platforms. This individual has a demonstrated ability to leverage data and has a strong proficiency in our internal tools to both detect emerging risks and investigate them. A successful candidate has strong investigative skills and is comfortable with ambiguity and experimentation - we are looking for a self-starter who is excited to help us build out our new detection team work and processes. This role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos, audio and text, offensive or derogatory language, and other potential objectionable material, i.e. child exploitation, graphic violence, self-injury, animal abuse, and other content which may be considered offensive or disturbingRequired Skills: Global Response Operations - Detection Responsibilities:
Drive the scoping & development of signals for key problem areas/ abuses
Identify emerging risks using on-platform and off-platform signals, through monitoring & analysis
Conduct investigations to bring deeper understanding and knowledge of potential emerging trends and evolving risks in priority areas across ads, commerce and/or our community
Work cross-functionally to drive mitigation for identified risk areas, including conducting enforcement on violating trends
Build and execute risk detection initiatives to support the management of critical events, such as elections and crises
Use data and internal tools to identify and investigate potential risk areas and patterns at scale and across abuse types
Use quantitative & qualitative research methods to perform root cause analyses on investigative findings or high priority escalations
Partner with internal experts to build a deep understanding of how, where, and why diverse forms of abuse are experienced across the platform
Develop programs and methodologies that shape how we approach offensive investigations as an external actor that pressure tests our community support and/or advertisement integrity systems
Synthesize investigative findings through the creation of analysis and presentations that provide a succinct, coherent narrative assessing risk
Influence and support innovation of technology, as well as adoption of technical solutions, that improves our detection capabilities (efficiency, speed, and reduction on language dependence)
Minimum Qualifications: Minimum Qualifications:
4+ years experience in investigative, data analysis, visualization or technical systems work
Analytical-thinking and problem-solving experience Experience with complex data sets and aptitude for risk identification and analysis
Experience communicating results of technical analyses with non-technical partners and leadership teams to influence the strategy of those teams
Experience operating strategic projects with cross-functional partners Experience prioritizing multiple functions and tasks
Knowledge of global current events, including developments in law, politics, technology and culture
Experience working with potentially graphic and objectionable content
Preferred Qualifications: Preferred Qualifications:
Experience with Data - SQL proficiency
Experience investigating Ads, eCommerce, payments, financial, regulatory risks
Experience in intelligence analysis including signal collection and investigations
Proficiency in multiple languages
Public Compensation: $97,000/year to $139,000/year + bonus + equity + benefitsIndustry: InternetEqual Opportunity: Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Vacancy expired!