REMOTE SALES REPRESENTATIVE

About us

We are agile, innovative, fast-paced and our goal is to provide a consistent cleaning experience for the Jacksonville community through our fast communication & ability to act quickly.

Our work environment includes:

On-the-job training

Growth opportunities

Flexible working hours

My name is Samantha & I am the owner of Fresh Look Home Cleaning & I am looking for a 5 STAR Person to join my team.

How do I define 5 Stars?

Consistent: You always show up.

Service: You focus on serving.

Communication: You don't sugarcoat the truth.

Flexible: You adapt in a changing environment.

Accountable- You take 100% responsibility.

Growing: You seek feedback.

Integrity- You follow through on commitments.

What We Provide:

Comprehensive Paid Training- We are going to show you how to excel at the job! No experience required.

Positive Work Environment - Negativity & drama are not welcome here.

Weekly Pay- This position has a base of $500 commissions of $200-$500 a week.

Advancement opportunities - We grow leaders.

Mentorship- Put yourself in an environment where growth is the standard.

If it sounds like I might be talking to you, please apply.

Roles: To convert leads to sales, convert new clients to recurring clients, correct service failures, assure outstanding customer satisfaction, relations, and communications.

Requirements: 1 year cleaning experience, 1 year sales, 1 year customer service experience, some computer skills, email, articulate correspondence, friendly, quality voice

Responsibilities:

Sales - Assure leads & prospects are followed up on and converted

Maintain or improve prospect conversion

Document, track, measure (leads, conversions)

Submit weekly reports

Maintain daily stats

Customer Service – Handle (or return-call) all customer complaints on NEW client cleans in a timely manner - Arrange re-cleans, and follow ups.

Involve Office Manager when a customer cannot be satisfied or severe issues

Make recommendations to management regarding trends, changes

Document complaints

100% discretion on re-cleans, discounts, refunds

100% Cleaning Tech reprimand, correction

100% discretion over turning down problematic jobs / customers

Results:

Convert prospects to sale at 70% or higher

Book every converted lead timely

Correct service failures, convert to raving-fan status

High customer satisfaction through communication

Quality service, customer satisfaction (low cancels, good online reviews)

Understand and monitor sales trends

Please do not respond to advertisement unless these Minimum requirements are here.

Please respond to email

We will respond as soon as possible to talk and possibly set up for interview.

Thank you and we look forward hearing for you.