Optometric Office Assistant
Vacancy expired!
The Center for Vision and Learning is a busy and growing Optometric and Vision Therapy practice specializing in binocular vision issues and vision rehabilitation. We are looking for an experienced, full time optometric office assistant to join our team of talented individuals.
The main focus of this full-time position will center around administrative duties including patient scheduling and check-in for multiple providers, vision insurance verifications, and patient communication. However, prior experience as an optician or optometric technician is preferred as optical dispensing and pretesting help are needed at times.
Responsibilities:
Greet patients in a positive and friendly manner at check in.
Route patients to appropriate staff: Technician, Doctor, Optician, Therapist, etc.
Schedule appointments for providers appropriately by patient need, history and appointment type
Look ahead to upcoming scheduled appointments to ensure all necessary information is collected, including insurance, referral information, incoming records, and patient questionnaires
Authorize patient insurance as necessary
Enter accurate billing invoices for providers
Answer phones, monitor text messages, emails and voicemail
Maintain appropriate communication with other staff and providers
Triage patients by severity of need and symptoms, consulting with doctors when necessary
Assist other departments and staff when needed including opticians, technicians, and optometric physicians
Requirements:
- Previous administrative or optical experience in an optometric office
- Knowledge of insurance billing processes
- Ability to work well with a diverse range of patients, including pediatrics, geriatrics and persons with cognitive difficulties
- Strong communication skills to effectively answer patient questions
- Ability to work independently with only moderate oversight
Job Type: Full-time
Expected hours: 40 per week
Benefits:
Employee discount
Health insurance
Paid time off
Retirement plan
Schedule:
Day shift
Monday to Friday
Weekends as needed
Experience:
Optometric Office: 1 year (Required)
Work Location: In person
Vacancy expired!