Enterprise Active Directory Support - ITS3

Working Title: Enterprise Active Directory SupportJob Class: Information Technology Specialist 3Agency: Minnesota IT Services

Who May Apply : Open to all qualified job seekers

Date Posted : 02/09/2024

Closing Date : 02/22/2024

Hiring Agency/Seniority Unit : Minnesota IT Services

Division/Unit : Enterprise / Enterprise Active Directory

Work Shift/Work Hours : Day

Days of Work : Monday - Friday

Travel Required : No

Salary Range: $31.47 - $51.73 / hourly; $65,709 - $108,012 / annually

Job Class Option : Systems Software

Classified Status : Classified

Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE

FLSA Status : Nonexempt

Telework Eligible : Yes #LI-Hybrid

Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

Make a difference in the lives of Minnesotans.The work you’ll do is more than just a job. Join the talented, engaged and inclusive workforce dedicated to creating a better Minnesota.Join the 2,500+ professionals of Minnesota IT Services (https://mn.gov/mnit/) (MNIT) who connect Minnesotans to services that will improve their lives. This position will be part of the Enterprise Services team, which delivers a full suite of services to state agencies, boards, councils, and commissions, and many central services to local government partners.In this role you will administer critical management information systems used by all divisions of MNIT Services Agency. This position is responsible for the management, administration, and Active Directory infrastructure support of the Windows Domain Services. This includes Active Directory and group policy management for servers, users and workstations, and the design, management, configuration and support of DNS, DHCP, DFS, PKI Architecture, Compliance Audit and Reporting, File and Print Services including File Servers and Domain Controllers. This position will work with leads on large enterprise-wide projects to plan, design, test, and deploy new technology. This position will be responsible for the analysis and resolution of the most complex issues regarding Active Directory domain administration, Group Policy administration, DNS, DHCP, Domain Controller servers, and enterprise server applications. This position priority will monitor support tickets and be expected to work to completion.This position is currently eligible for full-time telework:

Telework (https://mn.gov/mmb-stat/policies/1422-telework.pdf) for Minnesota IT Services allows an employee to perform work from a telework location and an employee may be required to be in the office based on business needs and other dependencies in St. Paul, Minnesota.

Only candidates located in Minnesota and bordering states (Iowa, North Dakota, South Dakota, or Wisconsin) are telework eligible.

Minimum QualificationsCandidates must clearly demonstrate all of the following qualifications in their resume:Position requires a minimum of three (3) years of IT related experience working with Microsoft Active Directory and server operating systems.Experience must include:

Ability to design, setup, configure and install a complete domain

Server operating systems (such as Microsoft Operating system)

Microsoft management components (such as DNS, DHCP, DCs, and GPO)

Installation, configuration, and functionality of Microsoft Active Directory application features (such as Microsoft domains, LDAP bases solutions & Trust)

LAN/WAN routing communication protocols including TCP/IP (IPv4, IPv6), NetBIOS

Ability to deliver effective verbal or written messages that facilitate a mutual understanding on both parties.

Customer service skills that include active listening, empathy, and problem-solving.

A master’s degree in Information Technology or a related field substitutes for three (3) years of experience, OR a related bachelor’s degree substitutes for two (2) years, OR a related associate’s degree substitutes for one (1) year.Preferred Qualifications

RoD system or ticketing system

Powershell scripting experience

Backup and restoration systems and best practices

high degree of creative, analytic and problem-solving skills

Ability to work with leads and be part of technical discussion groups, help to manage detailed, highly technical project plans and help direct technical work groups through a project life cycle.

Additional RequirementsIt is the policy of Minnesota IT Services that a successful candidate must pass all legally required checks prior to employment which may consist of the following:

SEMA4 Records Check (applies to current and past state employees only)

Criminal History Check

Reference Check

Social Security and Address Verification

Education Verification

CJIS Background Check

Other legally required checks

Minnesota IT Services will not sponsor applicants for work visas. All applicants must be legally authorized to work in the United States.AN EQUAL OPPORTUNITY EMPLOYERMinnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email careers@state.mn.us . Please indicate what assistance is needed.