Busy Edmond plumbing company seeking full time receptionist/dispatcher. Remote position. Computer and phone provided.
We are looking for someone who is responsible, detail oriented, and has great communication skills. As a dispatcher and customer support representative, you will demonstrate initiative, commitment to teamwork, enthusiasm for customer service, and dedication to finding solutions in an efficient manner.
Proven experience as dispatcher or relevant position
High School Diploma/Associates Degree
Ability to multi-task and handle changing priorities
Tech-savvy with knowledge of relevant methods
Fast typing with experience in Google Chrome and Yahoo
Manage schedule for 2 service trucks, owner, and 3 technicians
Coordinate with accounting on billing
Must be a self-starter able to work with minimal supervision
Field incoming calls, schedule service calls and maintain the calendar using scheduling software application
Support technicians with address corrections, directions, gate codes and other customer information as needed
Monitor workflow and adjust calls as necessary
Monitor open jobs and schedule follow-up calls as needed
Competitive pay with opportunities for advancement into the accounting department.
Job Type: Full-time - Remote
Pay: $800 Per Week
Monday to Friday – 7am to 4pm
On call when needed, and compensated