Customer Service Representative

Description We're Seeking a Customer Service Representative!Robert Half is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This position will operate in a fast-paced and dynamic environment. If you're looking for a long-term contract / temporary to hire position in Florence, Kentucky, this Customer Service Representative opportunity could be for you!How you will make an impact

Retrieve and oversee the sending of written business communications

Provide accurate, friendly customer service in a timely fashion

Receive and place telephone calls

By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers Requirements - Positive attitude and an engaging businesslike approach

Strong problem-solving skills

Strong communication and interpersonal skills (verbal, written, and listening)

Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

Advanced Microsoft Office skills

Demonstrated experience performing extensive research to resolve complex customer inquiries

Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information

Expertise in customer service

Strong familiarity with order entry

Solid understanding of SAP

Foundational knowledge in data entry

Purchase Orders experience

Adeptness in Correct Billing

2+ years' experience of proven performance in a goal-driven & customer-focused environment desired

Customer service and office administrative skills

Ability to interact effectively with internal and external partners and clients/customers

If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today! Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .