Technical Analyst -Intern PRN

DescriptionIntroductionDo you have the career opportunities as a Technical Analyst -Intern PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Memorial Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare.Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Technical Analyst -Intern PRN where your passion for creating positive patient interactions are valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!Job Summary and QualificationsThe Technical IT Analyst Intern implements and supports facility and division desktop equipment, and is a key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Problems beyond the scope of your ability or responsibility are communicated in a timely manner to senior-level support personnel. You will support to other division and facility IT personnel is provided, as warranted.What you will do in this role:Respond to and resolve inquiries and requests for assistance with division or facility computer systems, and provide a superior customer support experience for division and facility users

You will analyze and provide hands-on support for simple to moderate inquiries.

You will log and track problems; review problem tracking databases

You will maintain documentation for each incident or request, and escalate complex problems to the next level of support per documented procedures

Aid and train users on division and facility technology

Qualifications you will need:

Valid state driver’s license is required

ITG (https://hcahealthcare.com/) transforms healthcare and gives people healthier tomorrows . We deliver information technology strategy, support, and solutions. ITG improve and enhance patient care and business operations. We deliver services at administrative locations, data centers, and hospitals. The facilities we support are located in 20+ states and the United Kingdom. Our team works to move healthcare forward . We do this by seeking, embracing, developing, and delivering technology for patient care.HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses."Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.HCA Healthcare Co-FounderIf you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Technical Analyst -Intern PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status