Police Records Technician I/II
OPPORTUNITY
Open Date: 2/21/24
Closing Date: 3/12/24 5:00 p.m.
Interview Date: Tentative 3/26/24 and/or 3/27/24
This recruitment will close before the published closing date if 75 applications have been received.
This recruitment is to fill two full-time Police Records Technician I/II vacancies and may also fill future vacancies. Appointment at level I or II is dependent on experience. If you are interested in the Police Records Technician I/II position with the Santa Maria Police Department, we highly encourage you to apply.
Please see the SELECTION PROCESS below for required attachment(s) to the electronic application. Applicants will not be able to "submit" the application, without first electronically attaching the required documents.
If you have further job-related questions, please contact staff in the HR Division at 805-925-0951 x2203. If you are experiencing any technical (computer related) difficulties, please call the NEOGOV help line for technical assistance at 1-855-524-5627.
WHO WE ARE:
The City of Santa Maria is a full-service City with a City Council/City Manager form of government with over 700 employees and serves approximately 108,000 constituents. The City of Santa Maria is located on the beautiful central coast of California and covers over 23 square miles. The City has a harmonious balance of maintaining coastal and agricultural lands while promoting business. Santa Maria has been recognized nationally as an All-America City by the National Civic League and offers reasonably priced housing, community festivals, quality schools, and is in close proximity to beaches, cultural arts, a local airport, wineries, and higher education institutions.
WHAT WE DO:
The Santa Maria Police Department strives to protect and serve all those who live, work, and/or visit Santa Maria. This is accomplished by working in cooperation with the community, promoting safety and enforcing the law. The Police Records Technician position is an Individual Contributor role that provides clerical support to the arrest, crime, traffic and sex registration desks, maintains confidential criminal information and serves as a liaison between the local, state and federal legal communities. Their role enables the Santa Maria Police Department to achieve its main goal of keeping the community safe.
WHAT WE ARE LOOKING FOR:
Dedicated to providing excellent customer service
Motivated
Positive/Can Do Attitude
Team player
Excellent communicator
Detail & solution oriented
Spanish speaking skills are highly desirable
DETAILED JOB DESCRIPTION: https://agency.governmentjobs.com/santamaria/default.cfm?action=specbulletin&ClassSpecID=757949&headerfooter=0
The Police Records Technician I/II position is represented by the Service Employees International Union (SEIU) LOCAL 62O, and the applicable Memorandum of Understanding is linked here: https://www.cityofsantamaria.org/home/showpublisheddocument/29126/637774940717100000
Bi-weekly Rates:
Police Records Technician I - $2,041.79 - $2,481.80
Police Records Technician II - $2,205.00 - $2,680.19
REQUIRED SUBMITTALS:
Due with application:
Cover letter
Resumé
DUTIES
These duties are a representative example; position assignments may vary depending on the business needs of the department and organization.
This position:
-Processes, maintains, and updates police records and reports; researches records and provides requested information to law enforcement personnel and the public; types arrest, crime, and other reports into a records management system.
-Processes and files arrest, crime, disposition, and other documents; researches, enters, and updates a variety of information in the local, State, and national information and data systems.
-Complies with the Public Records Act and departmental procedures.
-Answers telephone and provides counter assistance to the public.
-Provides a variety of information regarding services, permits, release of records, etc.
-Collects and processes fees.
-Processes warrants and subpoenas.
-Provides and coordinates fingerprinting and/or computer generated background checks and processes results with the Department of Justice and others.
-Processes entries of restraining orders; performs validation of records.
-Distributes, files, purges, seals, and destroys criminal history information.
-Scope of assigned area will depend on departmental structure and is at the discretion of the department director.
-Upholds the values of the organization and has strong customer service orientation.
-Performs other related projects and duties as assigned.
-Demonstrates regular, reliable and punctual attendance.
MINIMUM QUALIFICATIONS
Records Technician I:
-Ideally, one year of experience in general clerical and/or record-keeping work; and
-Graduation from high school.
-An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Records Technician II:
-Ideally, two years of experience comparable to the work performed by a Police Records Technician I; and
-Graduation from high school.
-An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Employees may be considered for a level II advancement after completion of two years in their current assignment, at the Department Director discretion.
Current technical/professional knowledge of complex principles, methods, standards and techniques associated with the scope of work of a recognized profession, such as:
-Police Department organization and procedures as they relate to the processing of police records; legal guidelines, regulations, laws, and procedures governing the confidentiality, security, and processing of law enforcement-related records.
-Police terminology; law enforcement codes and law enforcement information systems.
-Effective verbal and interpersonal communication skills.
-Microsoft Office Suite (or equivalent).
-Use computer and other office equipment effectively.
-Desired licenses and/or certifications associated with the assignment.
CORE COMPETENCIES:
Individual Contributor:
Incumbents should have a solid foundation of the following core competencies identified by the organization to be essential and listed in order of importance (click the hyper link to see full definition Individual Contributor Competencies): https://www.cityofsantamaria.org/home/showdocument?id=27064
Team Player - Effective performers are team oriented, share resources, respond to requests, and support a spirit of cooperative effort.
Customer Orientation - Effective performers are in touch with community needs and review the organization through the eyes of Santa Maria residents. They go out of their way to anticipate needs.
Integrity - Effective performers think and act ethically and honestly, take responsibility for their actions and foster a work environment where integrity is rewarded.
Communicativeness - Effective performers recognize the essential value of continuous information exchange and the competitive advantage it brings. They actively seek information from a variety of sources and disseminate it in a variety of ways. They use modern technologies to access and circulate information, even across great distances. They take responsibility for ensuring that their people have the current and accurate information needed for success.
Initiative - Effective performers are proactive and take action without being prompted. They do not wait to be told what to do or when to do it. They see a need, take responsibility, and act on it. They make things happen.
Composure - Effective performers maintain emotional control, even under ambiguous or stressful circumstances, and demonstrate emotions appropriate to the situation.
Functional/Technical Expertise - Effective performers are knowledgeable and skilled in a functional specialty (e.g., finance, public works, planning, information technology, human resources, etc.), and remain current in their area of expertise.
Problem Solving & Decision Making - Effective performers identify problems, solve them, act decisively, and show good judgment.
Learning Agility - Effective performers continuously seek new knowledge, are curious, learn quickly, and use new information effectively.
Drive/Energy - Effective performers have a high level of energy and are ambitious and passionate about their role. They have stamina and endurance to maintain a fast pace.
SELECTION PROCESS
PLEASE NOTE: In addition to your completed application, a cover letter and resume are required as part of the application process. If a cover letter and resume are not attached, your application will be considered incomplete. If you are experiencing any technical (computer related) difficulties or need help with attaching documents to your application, please call the NEOGOV help line for assistance at 1-855-524-5627.
This recruitment will close before the published closing date if 75 applications have been received.
The most qualified candidates will be selected to appear before a panel for an oral interview. Those applicants invited to interview will be notified electronically at the e-mail address provided by each candidate through application process. Therefore, it is the applicant's responsibility to provide an accurate email address and to allow their inbox to receive emails in regard to this recruitment (please check spam/junk mail folder). A tentative oral interview date has been scheduled for 3/26/24 and/or 3/27/24. The oral board will recommend a limited number of candidates to the eligibility list from which the new Police Records Technician I/II may be selected. This recruitment may also establish an eligibility list for future Police Records Technician I/II openings.
Prior to an offer of employment, applicants must pass a thorough background investigation to the satisfaction of the City.
Agency
City of Santa Maria
Address
110 East Cook Street, Room 1
Santa Maria, California, 93454
Phone
805-925-0951 ext. 2203
Website
https://www.cityofsantamaria.org/