Logistics Specialist (Hybrid)

Shepard Exposition Services is seeking a Logistics Specialist will solicit, quote, and sell local, regional, and domestic shipping services. This will include air, group, van line, flatbed, truckload, and caravan. Essential Job Duties

Sell and administer logistics services both in-house and occasionally at show site

Provide rate quotes with a target defined profit margin

Provide routing with preferred carrier base

Set up FTL and LTL loads through preferred carrier program

Provide customers with proper shipping documents, including shipper letter of instructions, bill of lading, and labels

Track and trace shipments from pickup through POD

Invoicing and cash collections for balance dues

Process and maintain accounting reports for A/R purposes

Handle overages, shortages, and damages

Process and resolve claims filed by customers

All other duties as assigned

Requirements

Ability to work overtime and on-call on weekends when required

At least 1 year of experience selling and servicing shipping or transportation services

At least 1 year of customer service experience

Excellent oral and written communication skills

Ability to organize tasks and meet deadlines

Experience using web-based shipping vendor websites

High Proficiency in Windows, Microsoft Office, and ability to use standard office equipment

College degree preferred but can be substituted for relevant work experience

Demonstrate Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusive, and Teamwork

Ability to perform as a responsible ESOP owner making daily decisions to benefit the client and company

Treat all internal and external customers with courtesy and respect, as outlined in our Blue Diamond Customer Service Program

Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business need, job requirements and individual qualifications, and merit.