Bilingual front desk receptionist

Job Opportunity: Bilingual Receptionist (Spanish-English) at Family-Owned Insurance Agency

Location: Garden Grove, CA

About Us: We are a family-owned insurance agency committed to providing exceptional service to our clients. With a focus on integrity and personalized care, we strive to meet the unique insurance needs of each individual and family we serve.

Position Overview: We are seeking a bilingual (Spanish-English) receptionist to join our team. The ideal candidate will be responsible for answering phones, greeting customers, handling incoming and outgoing mail, processing walk-in payments, and directing customer service calls. This position offers growth opportunities for the right candidate, with potential advancement into customer service or sales roles.

Responsibilities:

Answer phones and greet customers in a friendly and professional manner

Open, sort, and scan incoming mail

Prepare outgoing mail

Process walk-in payments

Direct incoming customer service calls

Multi-task effectively in a fast-paced environment

Utilize computer systems for various tasks

Qualifications:

Bilingual in Spanish and English

Ability to multi-task

Computer literate

Front desk experience preferred but not required (willing to train)

Excellent communication and customer service skills

Detail-oriented and organized

Benefits:

Hourly salary plus incentives

Growth opportunities

Benefits package

Start Date: Immediate

How to Apply: Please email your resume to us or drop it off at our office located in Garden Grove. We look forward to hearing from you!

Join our team and be part of a supportive, family-oriented environment dedicated to excellence in insurance services!