Application Administrator

Description Robert Half Technology is searching for a talented Applications Administrator for a government-based client headquartered in Chattanooga, Tennessee. This role is hybrid, 40 hours per week, and is an ongoing contract. The contractor in this position will be responsible for providing support for all software applications, including maintaining, monitoring, and troubleshooting issues, forecasting, and planning for application capacity and demand. Candidates must be a resident of the State of Tennessee to be considered for this position. ● Assists in application project implementations and upgrades of applications● Communicate with product owners and business stakeholders to understand requirements, identify application impacts, and recommend solutions.● Performs and assists with system-level testing to ensure application functionality.● Maintains software including installations, configurations, updates and patches, user authentication, management, and provisioning.● Monitors and troubleshoots capacity, performance, and availability issues in the assigned environment(s).● Performs proactive analyses of relevant system log files to maintain application health.● Forecasts and plans for application capacity and demand.● Provides ownership for identification, documentation, and resolution of all application-related problem tickets.● Use of the support ticketing system, partners with manager-level internal staff and vendors to analyze current operational procedures, identify and escalate issues, and create effective resolutions.● Develop documentation for cross-training. Requirements ● Experience with HubSpot, Oracle, JIRA, and Monday.● Experience in installation, configuration, upgrades, and providing application administrator support.● Experience with monitoring tools, load balancers, and high-availability tools and strategies.● Experience with troubleshooting for and being accountable to end users.● Knowledge of ITIL process framework- incident management, problem management, change management, and service level management.● Continually gain new knowledge, and understand new technologies, by reading and understanding technical publications.● Ability to determine, define, and analyze problem definitions, and requirements, and propose solutions.Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .