Senior Analyst - Centers of Excellence Activation & Operations

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryIf you are passionate about making a difference in the work you do and solving complex problems while contributing to helping patients on their path to better health, consider growing your career as a Senior Analyst on the Activate Local: Community of Practice team within Pharmacy Health Services!You will play a pivotal role in developing and implementing a new way of working for the Centers of Excellence pharmacy technicians and pharmacists who work to improve health outcomes for our patients and expand the roles of our pharmacy teams.As an Analyst on the team, you will work with a group that is motivated by the opportunity to strategize, develop, and implement a new operational model for our Centers of Excellence colleagues to drive health outcomes for our patients. Problem-solving, collaboration, organization, and attention to detail are key components of this role. You will have the opportunity to collaborate with multiple stakeholders across the enterprise to create the Centers of Excellence across a matrixed organization. We’re excited about this work- so we look forward to working with a highly organized individual who shares our passion for health services!Primary Responsibilities:

Collaborate on the evolution of the Center of Excellence (CoE) model to ensure it continues to meet the needs of Product teams, colleagues, and patients

Communicate and partner with field colleagues and internal stakeholders to solve problems that arise

Manage ongoing CoE modifications and expansion ensuring appropriate tracking and communication with cross-functional teams

Create internal reporting to support Activate Local team deliverables

Support talent acquisition, training, change management, and field execution/engagement working teams

Collaborate with stakeholders to identify synergies and influence to achieve Activate Local goals within the enterprise

Required Qualifications

1+ year of experience working in operations or product development roles within the healthcare industry

Ability to work collaboratively across multiple teams to ensure alignment

Adaptability and flexibility to support rapid adjustments to strategy and priorities to meet changing business needs

Strong organizational skills and ability to manage multiple priorities simultaneously

Strong written and verbal communication skills

Experience in excel or other reporting tools

Preferred Qualifications

Experience in Powerpoint

Pay RangeThe typical pay range for this role is:$43,700.00 - $107,200.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 05/31/2024CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.