Manager, Account Management - Medicaid LTC - Fluency in Spanish required

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.Position SummaryThis is a field based role, with approximately 80% travel throughout NYC with the primary area being the Bronx.Work closely with one, or more, Medicaid licensed home care agencies, hospitals, community organizations or other member referral sources.Cultivates business development strategies and tactics, targeting community organizations, primary care providers, hospitals, and local clinics to identify ways to increase membership.Prepare/conduct effective data driven presentations to lead in depth quarterly business reviews to evaluate growth trends with referrals sources and identify opportunities for improvement.Maintain and populate data in Salesforce related to field activities, account profiles, referrals, and enrollments.Be knowledgeable about and respond to client questions the health plan and MedicaidTrack and monitor issue(s) until resolution (i.e. tickets, enhancements, emails, etc.)Communicate clearly with clients, providers/referral sources, vendors, third parties and co-workers in a pleasant, professional manner with a can-do attitude; keep emotions under controlShares ideas and client/referral sources needs with internal teamsLook for and help drive continuous process improvements/efficiencies by maintaining a thorough understanding of all related processesResponsible for special projects to drive growth and retention.Lead and/or assist in marketing and business development activities to promote Aetna Better Health of New York brand in the community.Required Qualifications

Must be fluent in Spanish

-Ability to travel in the field at least 80% of the time- Ability to flexibly operate and make timely decisions in a sometimes ambiguous and always fast-paced atmosphere- High level of productivity, reliability, responsibility, attendance, dependability, organization and accuracy/thoroughness- Ability to take initiative to meet challenges with resourcefulness and new/innovative approaches while maintaining a high level of quality- Must possess a passion for teamwork, client service and funPreferred Qualifications- Knowledge of Medicaid and Managed Long Term CareEducation - BA or BS preferred or one to two years related experience and/or trainingPay RangeThe typical pay range for this role is:$60,300.00 - $132,600.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 03/31/2024CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.