IAM Technology Operations Associate

Global Technology/Infrastructure Platforms - Identify & Access Management Role and Policy Operations Associate (210493310)In Global Technology, our strategy enables JPMorgan Chase to maintain and bolster our strong market position, in the face of rapidly technological change, and financial innovation and rising competition from both traditional financial institutions and non-banks .Infrastructure Platforms enables and supports the firm and our clients, customers and employees globally by providing core infrastructure, compute capabilities as well as cloud adoption and enablement.Our goal in Identity and Access Management is to make access across JPMC more secure and easier to use by providing sustainable, streamlined access solutions, seamless, true single sign-on, flexible standardized controls, and most importantly, reduced risk to the firm.As a member of our Technology Operations team, your initiative and creative problem-solving will help propel global innovation in technology and business. Working with a team of motivated collaborators, you'll develop and implement strategic technology solutions, ensuring the successful integration of network system and applications servers into existing and new technology infrastructures. You'll play a key role in the care and support of customers, including proactive incident monitoring.In addition to valuable on-the-job experience, you'll receive coaching, mentorship and a host of other development opportunities to advance your career at the firm and beyond. Working in the IAM organization provides you the unique opportunity to engage in a diverse, global, and multicultural work environment that is committed to supporting employees while empowering them to drive belonging across our technology organization.Responsibilities :

Execute the governance and administration of Role Based Access Controls (RBAC) for the Global Technology - Infrastructure Platforms teams.

Partner with Line of Business RBAC leads in the adoption and implementation of RBAC within the in-house policy administration tool.

Partner with our Identity and Access Management product team to ensure program controls are implemented and executed.

Monitor and respond to ad hoc requests and queries relating to RBAC initiatives.

Deliver reporting associated to project status, control and service metrics, other internal reporting projects.

Identify, define and implement continuous process improvement utilizing various tools and methods.

Support Identity and Access Management's effort in partnering and coordinating with Information Owners, Application Development managers and other JPMC control teams to identify/suggest efficiencies to control procedures.

Provide expertise in technology control practices: information risk management, IT control policies, etc.

Required Qualifications :

BS/BA degree in Computer Sciences or equivalent experience within Identity and Access Management.

Advanced project/program management, operations systems and data analytics skills with demonstrated solution generation and implementation history.

Innovative problem solver and self-starter with exceptional communication skills who drives root cause analysis and remediation.

Genuine interest in continuous feedback, learning and growth opportunities.

3+ years of Information security policies/Practices; Incumbent should have prior experience in the industry, with experience in certification.

Demonstrated understanding of information security, key controls and how they impact the business from an operational or systems perspective.

Highly proficient in MS Office Suite (Excel, Word, Project, PowerPoint, Access and Visio).

Preferred Qualifications

Understanding of technology products and businesses supported.

Previous experience with Agile Methodology specifically with Scrum and the use of JIRA.

Knowledge in defining/ implementing business process and supporting documentation such as Standard Operational Procedures.

Knowledge of IT risk management frameworks/concepts.

Experience with Identity & Access Management systems & tools

Demonstrated knowledge of Identity and Governance Admin controls, principles, methods and regulatory related obligations preferred.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans