Clinical Solutions Delivery Consultant (Arizona and New Mexico)
The Clinical Solutions Delivery Consultant may travel 75-95% for the clinical delivery of HPM solutions to customers throughout Arizona and New Mexico. You will collaborate with customers, Customer Project Managers, Clinical Solution Implementation Consultants (CSIC), Clinical Solution Workflow Consultants (CSWC), Technical Consultants and sales to deliver effectively on the customer solution. You are responsible for leading the overall on-site or remote delivery of clinical services (education, go live support, troubleshooting, system optimization) and on-site third-party resources.Your role:
Delivers learning services, solutions, education and/or training (clinical, technical, operational, or strategic)
Provides the highest-level customer experience possible in any learning environment (physical or digital)
Ensures Philips customers and employees receive consistent, streamlined learning services by using common company style and standards in the delivery of learning services & solutions.
Takes a leadership role in the personal ownership of the learner’s experience.
Contributes to the design, development, implementation and evaluation of learning services, education and training courses and material, according to the applicable QMS directives and processes.
Effectively communicates project status, issues, and opportunities for system optimization with internal team and on-site delivery.
Supports customers in first use of solution and coordinates onsite implementation activities and resources.
Configures various components and software revisions of complex Philips solutions to accommodate Application and/or operational workflow in the customer’s environment.
Partners with other members of the clinical team to ensure delivery of clinical services that support customers’ KPI and outcomes expectations.
Develops objectives for learning and clinical activities based on input from CSIC or CSWC to ensure appropriate customer support.
You're the right fit if:
Ability to travel 75-95% throughout Arizona and New Mexico with travel throughout the Southwest as needed.
Bachelor's Degree in Nursing or a related science with a focus on education such as Nurse Educator, Clinical Nurse Specialist, Instructor, etc.
5+ years of related clinical experience or equivalent combination of education and experience.
Current nursing license: comfortable providing education in all clinical areas of a medical facility.
CTT+ (Certified Technical Trainer Plus) Preferred
VCTT+ (Virtual Certified Technical Trainer Plus) Preferred
Experience with delivering education in a formal classroom setting.
Experience in Adult learning principles and concepts, as well as having a passion for education delivery.
Experience in delivering education virtually/ remotely preferred.
You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
About PhilipsWe are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
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Read more about our employee benefits.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.Compensation DetailsIn addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.Additional InformationUS work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.Company relocation benefits will not be provided for this position. For this position, you must reside in Arizona or New Mexico .Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status or a person’s relationship or association with a protected veteran, including spouses and other family members, marital or domestic partner status, or any other category protected by federal, state and/or local laws.As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.Equal Employment and Opportunity Employer/Disabled/Veteran