Digital Campaign Manager - Social Media & Display Advertising

At Houston Methodist, the Digital Campaign Manager, Social Media & Display Advertising position is responsible for the strategy, planning, technical implementation and performance monitoring of social media and display ad campaigns. Using a data-driven approach, the Digital Campaign Manager collaborates with cross-functional teams to develop ongoing optimization strategies including ad segmentation, creative approach, and messaging to engage audiences and achieve marketing goals.Primary responsibilities include the development, execution, and optimization of paid social media campaigns across social platforms (Meta, Nextdoor, SnapChat, TikTok, etc.) and display ad networks, while managing campaign calendars, budgets, and timelines. The Manager will guide audience segmentation capabilities and leverage data insights to refine targeting strategies and collaborate with creative teams to design compelling, on-brand ad variations and messaging, as well as test opportunities. Working with a third-party agency and overseeing their output, the Manager is accountable for all digital ad performance reporting and providing actionable insights to stakeholders, and should have strong data-analysis capabilities and presentation capabilities.The Manager should have expertise in paid social media and display strategies, while also staying current on emerging digital ad opportunities and exploring those opportunities to consider within our organizations paid media mix. The role requires strong backgrounds in social media and display media, as well as performance KPI management and creative strategic approaches.PEOPLE ESSENTIAL FUNCTIONS

Creates digital campaign media plans and identifies campaign enhancement opportunities, gathering support from business partners, stakeholders, and leadership across the marketing department for support of strategies and understanding of programming.

Independently supports creative solutions for strategic digital channels by working with service line business partners, creative services teams, and MarTech teams to optimize digital channels and gain advocacy from stakeholders and leadership through effective collaboration, socialization of performance, key performance indicators (KPIs) and results, and comprehensive business case assessments.

Leads communication with authority to individuals and groups in a manner that engages and helps them understand strategy and goals, while working with cross-functional marketing and system team members on timely deliverables and implementation.

Manages relationships with vendors for campaigns as assigned. Develops budgets, scopes of work, ensuring expectations and deliverables align with business needs.

SERVICE ESSENTIAL FUNCTIONS

Independently leads digital campaign development and implementation, designing and advising on the digital and web strategic initiatives and media plans where applicable in creative kickoffs and service line planning initiatives.

Develops and manages recurring performance reports and serves as a digital resource/subject matter expert to marketing team in leading assigned digital channels and projects.

Designs digital channel and/or web strategies and creative implementations for assigned service lines/programs in partnership with business partners and creative teams to ensure effective messaging and user experience.

Ability to translate data into effective presentations and KPI reports with complete data storytelling, presenting with authority and articulating how campaign performance connects to business and service line strategies. .

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Drives evolution of strategy and advancement of digital channel practices by evaluating success of campaigns using data insights, competitive market factors, and digital channel practices for continuous improvement annually.

Contributes to development of effective business cases that define digital program improvements with respect to healthcare compliance and regulatory standards. Presents to marketing leadership, clients and stakeholders in order to influence and facilitate strategic change.

FINANCE ESSENTIAL FUNCTIONS

Develops, presents and gains approval of digital channel plans and budgets from marketing management.

Submits invoices on time, tracks and adheres to budgets for assigned projects. As assigned, manages budget reconciliation in partnership with manager.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Independently optimizes digital channel and web strategies and initiatives to grow consumer preference, engagement and volume while ensuring effective strategic experiences and healthy digital practices across channels.

Leads conversations with business stakeholders about overall direction and implementing changes within established digital marketing plans or initiatives.

Stays abreast of emerging digital technology trends and seeks out innovative solutions to address program management.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.EDUCATION

Bachelor's Degree in Business, Marketing, Communications, or related field

WORK EXPERIENCE

Six years of experience related to digital marketing within the assigned digital marketing channel and function.

Healthcare experience preferred.

LICENSES AND CERTIFICATIONS - REQUIRED

N/A

LICENSES AND CERTIFICATIONS - PREFERRED

Relevent certifications within the assigned digital marketing channel and function preferred.

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.

Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.

Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.

Demonstrated project management experience.

SUPPLEMENTAL REQUIREMENTSWORK ATTIRE

Uniform No

Scrubs No

Business professional Yes

Other (department approved) No

ON-CALLNote that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

On Call No

TRAVELTravel specifications may vary by department

May require travel within the Houston Metropolitan area Yes

May require travel outside Houston Metropolitan area No

Company Profile:Houston Methodist is one of the nation’s leading health systems and academic medical centers. Houston Methodist consists of eight hospitals: Houston Methodist Hospital, its flagship academic hospital in the heart of the Texas Medical Center, and seven community hospitals throughout the greater Houston area. Houston Methodist also includes an academic institute, a comprehensive residency program, a global business division, numerous physician practices and several free-standing emergency rooms and outpatient facilities. Overall, Houston Methodist employs more than 27,000 employees and is supported by a wide variety of business functions that operate at the system level to help enable clinical departments to provide high quality patient care.Houston Methodist is an equal opportunity employer inclusive of women, minorities, disabled persons and veterans.Equal Employment OpportunityHouston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.Houston Methodist is an Equal Opportunity Employer.Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested.