Account/Support Manager for Website & SEO Company

If you’re looking to join a cause you believe in, a company that’s doing great things (and going somewhere), and a team where you can grow, and further your personal and professional future, read on…

If you’re looking for a position where you can turn up, pass the time, and get paid, and if you’re aiming for average or ordinary, this position is definitely not for you.

Here's the Opportunity:

We're looking for a talented, energetic, high-performing, focused, organized, and proactive team member who’s willing to put in account and project management work.

Someone who has a passion for account management and integrity in all they do. Kind and generous humans who are responsible for their tasks. An A+ team player will be the best fit.

You're looking for a position that will challenge you and ultimately help you grow to your full potential.

You have a habit of making things happen, getting things done, on time, and making things better.

You’re driven with a great attitude, who likes to be on the phone and communicate with clients daily, and comfortable with having tough conversations. You’re a highly follow-through person who has the confidence to instill in the client they’re in the right place.

You’re resilient and persistent. Obstacles are an opportunity, not an excuse to give up.

You want to work with a high caliber, highly productive, intelligent, cohesive team who make great things happen, without having to worry about workplace politics.

You’re ready to be recognized for the great things you can achieve, and you welcome the opportunity to learn from your successes and failures. When you make a mistake, you admit it, fix it, learn from it, and move past it.

If this is you, keep reading more If not, stop here and move on to the next job opportunity.

You will take a lead role in managing client relationships, creating a great experience, and supporting our clients to deliver the best possible product and services. You will be the quarterback for the relationship with our clients by providing monthly reviews, assigning projects, delegating, providing fulfillment, figuring out what’s working and where things are falling, coordinating with the team for updates and modifications.

You'll work closely with our designers, developers, SEO, and marketing assistants helping to ensure that they can continue to deliver the epic products and services on time and results that our clients need the most.

From researching and planning website projects to recurring SEO content, Google Ad campaigns, and helping organize marketing campaigns, you will thrive here if you enjoy making customers' digital marketing better.

This is a starting part-time into a full-time role 40 hours a week. Our head office is in California but our team is spread around the world, so while you will work from your home office, you will have an overlap of PDT time zone, Monday-Friday 9 am-5 pm (-7 UTC).

We are a tech-savvy company so it's important you are eager to learn and quick to pick up new software. It will be helpful if you have used ClickUp, Google Sheets and Docs, BrightLocal, Keyword Planner, Zoom, Slack, and HighLevel.

If this sounds like you, we'd love to hear from you!

If you're confident that you would be a perfect fit for this role, and are excited by the thought of becoming a valued member of the Web Shop team, helping to drive massive, positive change in the lives of business owners, then check out the steps below and submit your application when you're ready. Talk soon!

1. Upload a copy of your resume

2. Introduce yourself. Tell us how you show up for clients.

3. Submit your application and keep an eye on your inbox. We'll be making moves to process applications as soon as possible, so you can expect to hear from us within 3-5 working days of your submission.