Customer Service – Data / Order Entry Specialist

Customer Service – Data / Order Entry Specialist

Full-time position

Location: Vernon, California 90058

Job Description:

We are seeking a Data / Order Entry Specialist to join our Customer Service team! You will be responsible for helping customers by providing product and service information, resolving issues, entering orders, resolving returns, and other operational/customer service/order entry tasks.

Responsibilities:

Data/Order entry, process orders, process returns, process credits, process truck claims.

Assist customers with pricing, inventory, and order status

Handle customer inquiries and complaints

Troubleshoot and resolve issues and concerns

Document and update customer records based on interactions

Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Proven work experience in data/order entry and customer service

Excellent attention to detail skills

Demonstrates high level of accuracy in data entry

Good time management skills and ability to prioritize tasks

Strong written and verbal communication skills

Ability to identify and resolve issues quickly and effectively

Comfortable working independently with minimal supervision

Benefits: Medical / Dental / 401k and other benefits

Pay range: $18 - $22 / hour

Please answer the following questions to be considered:

1. This is a full-time position in 90058, please confirm that works for you.

2. What data/order entry experience do you have? Please elaborate.

3. Please attach your resume.