Administrative Assistant to Sales Professional

At the Tom James Company, an Assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. An Assistant is a valued member of the Tom James sales support team.

We currently have a full-time opening in our Austin, TX office. Our position is for 40 hours per week at $19-20 DOE per hour.

Job Responsibilities Include:

Preparing for daily client visits

Prepping clothing to be delivered

Locating necessary client information (A/R balances, sales sheet)

Updating sales materials regarding fabrics/options

Coordinating and maintaining all client orders/files

Communicating with clients:

Setting up appointments

Providing status of orders

Scheduling deliveries

Sending reminders

Supporting the sales efforts of the sales professional by:

Communicating regularly with the sales professional and other members of the store team

Meeting with the sales professional to set goals

Managing daily calendar

Organizing inventory

Pursuing efficiencies for processes and communication

Picking up and delivering client items as needed

Prospecting new clients using internet and social media applications

Entering referrals into proprietary system

Sending introductory and promotional messages

Creating call lists/hot lists

Delivering exceptional customer service when contacting factories, corporate office, clients and outside vendors

Maintaining a professional image to interface with corporate clients

A successful candidate fits the following criteria:

Confident, independent worker

Strong communication skills (verbal, written, listening)

Excellent organizational skills

Outstanding time management skills

Professional customer service skills

Social Media savvy (especially on LinkedIn & Instagram)

Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

Possesses basic accounting skills (such as balancing accounts)

Enjoys being flexible and multitasking

Motivated to tackle challenges

Yearns to work in a fast-paced team environment

Able to bend and lift up to 20 lbs.

Valid Driver’s License requires (Exception: larger metropolitan areas)

Two years office-related experience is preferred.

Experience with a sales-oriented environment is a plus!