Customer Engagement Specialist

Branding Tools Inc., a leading provider in the branding industry, is looking for a Customer Engagement Specialist to join our team. This in house phone-based position focuses on conducting supply checks with our existing clients, ensuring they are aware of their current stock levels.

Role Overview:

Conduct Supply Checks: Reach out to our current client base to discuss their current supply levels, ensuring they are adequately stocked.

Update Client Records: Accurately log all interactions and feedback in the client database.

What We Require:

Exceptional communication skills and telephone manner.

Strong listening skills and the ability to engage with clients in a friendly and professional way.

Detail-oriented with good organizational skills.

Experience in customer service, especially in a phone-based role, is preferred.

Why Join Us?

Attractive Pay Rate: $17.50 per hour, ensuring your hard work is rewarded.

Regular Hours: Work from 7 AM to 3 PM, Monday through Friday, leaving your evenings and weekends free.

Benefits Package: Includes paid vacation and a 401(k) plan with company match to support both your present and future.

Positive Work Environment: Be part of a supportive and dynamic team dedicated to excellence and customer satisfaction.

Application Process:

Interested candidates are encouraged to apply by sending a resume and a brief cover letter. Highlighting why you would be a great fit for the Customer Engagement Specialist role.

Branding Tools Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Take the next step in your career with a company that values your contribution—Apply Today!