06 Apr
Customer Service Representative (Bellingham)
Washington, Bellingham , 98225 Bellingham USA

Start with YES!

Yes, we will help; Yes, you've come to the right place; Yes, we will take care of you and the people you care for; Yes, we take care of each other.

Our team and our clients are a unique community. For over 20 years, we have served the PNW community with a team of compassionate, knowledgeable and thorough individuals willing to help our clients make their days a little better. Our mission is to enhance the quality of life for people who need medical equipment by providing excellent products and unmatched service. We serve with honesty, integrity and reliability. Through each interaction with Bellevue Healthcare, our customers know we care.

Bellevue Healthcare is locally and privately owned. With over 18 retail locations throughout WA, OR and ID and as one of the fastest growing companies in the Puget Sound, our goal is to impact the lives we come across and take care of our communities we serve as well as encourage and provide opportunities for each team member to grow and branch out within our organization.

To be successful in this role you must:

Demonstrate a Service First mentality as it relates to listening, supporting and meeting customer expectations

Possess people skills with an emphasis on communications, planning and personal accountability

Be detail oriented and capable of managing multiple tasks

Willing to learn, grow and adapt effortlessly

Have Strong PC skills and excellent written and verbal communication

In this role you will be:

A front-line team member who interacts with our referrals and patients on the phone and in store

Recommending medical equipment to our clients and completing necessary documentations

Verifying Insurance Coverage and Eligibility

Filing, faxing, scanning and data entry

Assisting with walk in customers as needed

Other duties as assigned

Requirements:

Strong Customer Service Experience

Administrative/Office Experience

Strong Written and Verbal Communications

Computer and Office Equipment Savvy

Willingness to grow and learn

DME knowledge, a plus

M-F 8:00 am to 5:00 pm, with rotating Saturdays

Benefits: Medical, Dental, Vision, Company Match Retirement, Generous Paid Time Off

If you are interested in joining our team, please submit resume here: https://hrkinections.catchthebest.com/apply/k9ye6n9d/4ry626x3

To view all open positions at BHC, click here: https://bellevuehealthcare.com/about-bhc/careers/

"Great Opportunity is missed by most people because it is dressed in overalls and looks like work."

-Thomas A. Edison


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