Customer Service Representative / Elections Liaison
Special instructions below on how to apply
About Us:
Printing Systems is a leading print provider for municipalities and Election officials in Michigan and Florida. We play a valuable role in helping our customers conduct accurate and reliable elections. Our services include the design, print and mailing of municipal forms, election forms and election ballots. We are a family business comprised of a small, dedicated team focused on providing quality products and services to our loyal customers.
Job Description:
We are looking for a customer service representative to advise customers and take orders over the phone and through email correspondence. The job will also include entering orders and maintaining accurate customer contact information.
Qualities:
We are looking for candidates that enjoy getting to know people and find satisfaction in helping them with their needs. Candidates should be able to work well in a fast-paced environment and be self-motivated in slower seasons.
Valuable Qualifications:
Proficiency in Microsoft Office Suite within Windows OS
Previous experience in customer service job
Excellent communication and people skills
Great collaborator and team player
Excellent with details
Responsibilities
Take customer orders by phone and email
Log accurate order specifications
Process customer orders efficiently and accurately
Respond to customer questions in a timely manner
Update customer information in our database
Work overtime hours when needed
Benefits:
Great Work Environment
Small Business with a family atmosphere
Competitive Wages
Health Insurance
Profit Sharing
Year End Bonuses
Vacation Pay
Schedule
Monday-Friday
8:00am – 4:30pm
How to Apply:
To apply for the position, you must submit a resume via email and call (734) 707-8850 and leave a message giving a brief overview of your work experiences, level of education, and qualifications for the position.