Automotive Shop Foreman
Job Posting: Automotive Shop Foreman
Company Overview: www.albanystauto.com
Albany Street Auto LLC is located in Springfield, MA, is a growing family owned Fleet Service Center. We specialize in servicing light duty fleet vehicles.
Position Overview: Automotive Shop Foreman
We are currently seeking a highly motivated Automotive Assistant Service Manager to help manager our daily service operations. Flexibility is a key component in the success of this role within our company. This is an exciting opportunity to be a part of a growing company that values professionalism and excellence.
Attributes:
Integrity
Honesty
Self-Motivated
Strong Organizational Skills
Able to Multitask
Willingness to Lead by Example
Excellent Analytical Skills
Ability to Learn & Mentor
Customer Service Driven
Excellent Peoples Skills
Strong Leadership Abilities
Detail-oriented
Time Management Skills
Responsibilities:
Support the Service Manager in overseeing the daily operations of the company, ensuring efficient and effective service delivery.
Assist in managing and coordinating the service team of technicians.
Assist in service advising and service writing.
Ensure a positive work environment and maximum productivity.
Provide exceptional customer service by greeting, assisting, and effectively communicating with customers regarding their service needs.
Collaborate with service manager to develop and implement training programs for service staff to enhance their technical skills and knowledge.
Monitor and enforce established departmental policies, procedures, and safety protocols to ensure compliance and a safe work environment.
Assist with resolving escalated customer concerns or complaints promptly and professionally.
Perform regular quality control inspections to ensure adherence to established service standards, identifying areas for improvement and implementing corrective actions.
Assist in managing the service department’s budget, including monitoring expenses, analyzing financial reports, and recommending cost-saving measures.
Mentor service technicians and conduct diagnostic work.
Ensure accurate and timely completion of service records and other administrative tasks.
Stay updated on industry trends, technologies, and manufacturer-specific service procedures to provide expert advice and recommendation to customers and staff.
Troubleshooting fuel, ignition, and emissions control systems, using electronic testing equipment.
Testing electronic computer components in automobiles to ensure proper operation.
Work in a fast-paced environment, prioritize tasks, and meet deadlines.
Requirements:
Valid Driver’s License
Automotive Repair Experience
Familiarity with manufacturer-specific service procedures and diagnostic tools
Proficient in P.C. skill, including Microsoft Word and Excel, and ability to navigate service management software.
Solid understanding of automotive service operations, including repair and maintenance processes, scheduling and billing procedures (preferred)
Benefits Include:
Competitive Pay
Health & Dental Insurance
Simple IRA with company match
Competitive Experience Based Pay
Paid Training Programs
Friendly Work Environment with Break Lounge
Paid Lunches
Comfortable Workstations
Personal Protective Equipment
Paid Time-Off
Company Uniforms
Yearly Performance Evaluations
How to Apply:
Option 1: apply via post
Option 2: apply online at www.albanystreetauto.com via Contact Us
Option 3: drop off your resume at Albany St. Auto LLC 370 Albany St. Springfield, MA
Option 4: email your resume to albanystauto@gmail.com