Lobby Attendant

Responsibilities

Responsible for establishing a warm, welcoming, and professional atmosphere for all clients, recruits, customers and employees

The lobby attendant will assist with helping visitors and patients find their way around the hospital, coordinate transportation, and act as a liaison to the hospital staff

Welcomes and acknowledges all guests

Anticipates and addresses guests' needs

Assists guests in all guest service matters including concierge requests

Escorts all high touch clients to their meeting destinations

Promotes team work and quality service through daily communications and coordination with other departments

Develops and maintains positive working relationships with others, and support team to reach common goals

Ensures front desk work area is kept clean and in an orderly state at all times

Provides a professional, efficient arrival and departure experience for our guests while creating a memorable visit

Acts as first point of contact for all activities and emergencies in the lobby, remaining alert at all times

Serves as point person, taking ownership of any challenges that may arise within the Lobby operation, resolving them, or following escalation procedures as required

Reviews and completes checklist throughout the day, checking with manager for additional assignments throughout the shift

Uses designated chemicals, supplies, and equipment to ensure optimal cleanliness of assigned spaces, according to OSHA regulations and property requirements

Performs other duties as assigned

Requires meeting deadlines for completion of work on a daily basis

Mariah

718 500 6809