Medical Receptionist office Assistant

Established, holistic health practice seeking experienced receptionist and office assistant with:

ability to multi-task & operate under pressure with composure while fulfilling all office demands

excellent organization skills with superb attention to detail with ability to type efficiently; write legibly

strong oral & written communication skills with ability to take direction; follow-through with tasks

team-oriented personality with professional appearance & demeanor

compassionate & respectful disposition to patients, staff & doctor

honorable & trustworthy; compassionate yet direct; flexible and willing to adapt; self-motivating

ability to implement and adhere to HIPPA policies

experienced in navigating Quickbooks, Word, Microsoft/Google email & Telehealth platforms

experience in medical reception/medical office experience with customer service and sales

CNA experience a plus

high school diploma or equivalent

Responsibilities including but not limited to:

answering phones & emails while maintaining a polite, consistent manner

facilitating timely communication with doctor, and between doctor & patients

using proper telephone etiquette & message documentation while respectfully handing sensitive information with HIPPA compliancy

scheduling & rescheduling appointments while ensuring balanced schedule & office flow for doctor

welcoming presentation while checking patients in & out, and fulfilling precise supplement order

generating & processing transactions, billings, collections, & reconciling daily deposits via Quickbooks

assisting in keeping office, reception, all treatment rooms & facilities orderly, clean & sanitary

assessing & ordering office supplies and medical & product inventory

summary – providing exceptional customer service while assisting in all manner of office flow & function