Customer Care Specialist

(In Office Position)

JustTech is actively seeking a highly skilled individual with excellent communication & organizational skills for a Customer Care Specialist (Sales) full-time position. The position will be stationed in one of JustTech’s four current office locations and will virtually support all of JustTech’s clients located in 6 states and Washington, DC. This individual will report to the Director of Sales.

JustTech is a technology company specializing in providing Print Solutions, Network Solutions and App Solutions with a regional focus.

Through our Print Solutions, we offer sales and support for Xerox copiers & printers. We also provide supplies & service support for HP, Lexmark, Dell and Brother printers. Currently we are managing thousands of copiers & printers making millions of impressions every month.

With our Network Solutions, we provide Managed Network Services & IT Support to more than 100 small businesses, non-profits and religious organizations. We specialize in proactive support and provide onsite & remote assistance.

Job Duties:

Routinely check in on JustTech’s regional clients via phone and email.

Updating establishment information in CRM (or salesforce) to include contacts, account notes, tasks, and other account details.

Promoting all lines of JustTech’s business including print solutions, desktop/home solutions, managed network solutions, cloud fax solutions and software solutions.

Generating client leads.

Asking for Referrals

Fulfilling Xerox App orders for organizations around the country.

Communicate with customers, potential customers, and JustTech Team to keep everyone updated.

Other duties as assigned.

Job Requirements:

A bachelor’s degree or current and relevant experience.

Excellent verbal communication skills.

Knowledge with multifunction copier and printer technology is a plus.

Knowledge with managed IT services is a plus.

Excellent customer relation skills

Strong time management skills and ability to handle a fast-paced work environment

Must possess strong organization skills

We offer a robust compensation package with commission and bonus potential.

For consideration, please e-mail resume to jobs@justtech.com.

JustTech’s managing office for this position out of La Plata, MD.

Just·Tech is an Equal Opportunity Employer Veterans/Disabled.