Wellness Advocate

OverviewVista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.ResponsibilitiesUtilize the PCMH model to provide coordinated team care that addresses current health issues, preventive care and health maintenance follow-up to improve health outcomes and reduce health disparitiesProvide end of visit interviews, process referrals for outside agencies and specialists, initiate patient engagement conversations as directed by the Clinicians, documenting in the patients’ progress note or Care PlanCoach patients using positive reinforcement and encouragement and a flexible approach to address critical issues to help patients develop achievable self-management care plan goals, presenting new skills using a step-by-step process Act as point of contact for patients and families asking questions or raising concerns through the patient portal, or via telephone and/or textingUse motivational interviewing to gather patient information and understand barriers from the patient’s view to enhance efforts to engage, educate and empower behavior changesAssist in recruiting individuals for participation in educational programsReinforce information given to the patient and/or family with handouts to improve patient self-management skills and communicationAssist in data collection, data entry, and evaluation processesAssist in the development of a wide range of materials such as educational curriculum, fliers and news releasesPerform population management tasks such as appointment scheduling, prevention and screening recalls, patient portal callbacks and responding to telephone messagesCompile written reports as neededAttend mandatory in-service training sand related meetings, providing feedback on the content of those attendedServe as representative at professional meetings as neededServe as a liaison between program and community Assist in planning, developing and implementing program strategiesEnhance professional growth and development through participation in educational programs, current literature review, in-service meetings and workshopsQualificationsMinimumHigh school graduate or equivalentCNA Certificate Certification/minimum two years’ education in chronic disease/healthBilingual English/SpanishPreferredMedical Assistant experience preferred working with the medical home concept or for a non-profit community health clinicRequired Skills/Knowledge/AbilitiesAbility and willingness to work flexible hours, including evenings and weekendsExcellent verbal and written skills necessary for communication with patients/clients, providers and other staffAbility to interface with all levels of personnel in a professional mannerAbility to work with people of all social and ethnic backgrounds and within the constraints of government funded programsAbility to plan and facilitate internal and community meetingsExperience/familiarity with computers and proficient in Microsoft Office products, specifically Word and ExcelFamiliar with business e-mail, communication systems and internet search capabilitiesFamiliar with operation of telephone, fax and copier equipmentPay Range$19.69 - $22.05 DOEPI239701855 Apply