Platform Availability Technology Director

About this role:Wells Fargo is seeking a Technology Director and Global Head of Platform Availability Management for the Commercial, Corporate and Investment Banking Technology (CCIBT) division, within the Platform Strategy & Transformation team. This senior leader will be responsible for the management of all aspects of resiliency for a large and diverse set of IT services provided to our business and clients. This role includes management of the resiliency and recovery processes, the service management and governance functions and evolving our release management practices. A successful candidate will also be responsible for the alignment of these areas with the ongoing technology modernization program while influencing the program to deliver to the unique needs of the CCIBT businesses. This role is critical for achieving our reliability goals and transforming our culture, skillsets and practices towards reliability engineering and will work closely with the Platform Strategy & Transformation team to influence and contribute to the broader strategic direction. It will require a seasoned and compelling technology leader, with the proven ability to drive cultural as well as technical change into a large organization.In this role, you will:

Manage a globally distributed team of engineering, business and process experts across the availability management disciplines.

Lead, influence, and matrix-manage elements of the broader organization engaged in the function.

Manage the Resiliency, Service Management, Incident Response, Service Improvement, Service Governance and Release Management functions for the CCIBT division of Wells Fargo.

Provide leadership, strategic direction, governance, metrics and reporting for the functional area with accountability to the Global Head of Platform Strategy & Transformation.

Develop strategies for the acquisition, retention, development, and mobility of talent.

Partner across technology, business, regulator and client stakeholders and consumer groups, providing data and information pertinent to each.

Manage all costs and investments associated with the functional area and develop a multi-year financial strategy for the area which measures and optimizes value.

Provide data, insight, and advocacy in support of platform availability to partners who provide IT services and solutions.

Set risk management guidelines and controls, partnering with stakeholders to implement key risk initiatives.

Contribute to Wells Fargo's vision, values, and goals.

Required Qualifications:

8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

4+ years of Management experience.

Desired Qualifications:

5+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

5+ years of Site Reliability Engineering experience

5+ years of cloud technology experience

Experience with DevSecOps framework.

Experience with data center migrations

Good understanding of management process frameworks, such as ITIL

4+ years of experience managing, leading and influencing global teams and stakeholders

3 + years of experience managing geographically diverse teams

3+ years managing Agile teams including use of tools such as Jira and Confluence

Ability to lead change in a large scale, and complexity enterprise environment.

Experience in financial services, in particular capital markets, payments, trading, transaction banking and commercial banking.

Ability to manage large or multiple technology development efforts within a major line of business .

Job Expectations:

Ability to travel up to 25% of the time.

Ability to work in the office and at home in a hybrid model.

This position is not eligible for Visa Sponsorship.

Pay Range$207,900.00 - $431,900.00BenefitsWells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

401(k) Plan

Paid Time Off

Parental Leave

Critical Caregiving Leave

Discounts and Savings

Health Benefits

Commuter Benefits

Tuition Reimbursement

Scholarships for dependent children

Adoption Reimbursement

Posting End Date:24 Apr 2024 Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Company: WELLS FARGO BANKReq Number: R-360478-3Updated: Thu Apr 18 00:00:00 UTC 2024Location: SUMMIT,New Jersey