Medical Office Assistant

Valley Foot and Ankle

For over 30 years Valley Foot & Ankle has provided patient-focused care and a warm environment for patients and team members alike.

As a Medical Office Assistant you will be responsible for direct patient care, reception duties, and insurance verification for a busy private podiatry practice. Our practice endeavors to maintain a warm, welcoming, family atmosphere for our amazing patients. You will support doctors and patients through a variety of tasks related to patient care management, organization, and communication. Tasks include fitting and dispensing orthopedic devices, taping, assisting in ultrasound, modifying custom orthotics and more.

All employees must be fully Covid-19 vaccinated per state mandate

Responsibilities

Prepare patients for examinations and treatment.

Complete thorough and accurate patient chart prep, including requesting and scanning outside records, obtaining updated patient information including demographics, medical history, and ensuring providers have a complete picture of each patient’s health at every appointment.

Cross-train front office roles including insurance eligibility, prior authorizations, scheduling, copay, and balance collections, opening and closing procedures, and other front office tasks.

Provide staff administrative support and back-up including answering phones, receptionist duties, typing, appointment scheduling, and mail distribution as needed, requesting medical records as needed.

Prioritize incoming phone calls and ensure patient concerns are addressed.

Organize and schedule appointments

Arrange outside referrals and laboratory services

Assist during medical examinations

Fit/Dispense medical devices, custom orthotics

Taping and strapping of foot/ankle

Assist in in-office procedure

Prepare and clean treatment rooms and medical instruments

Skills

We offer medical and dental insurance, paid time off, 401K after one year employment,

This position is 4 days per week, ten hour days. Ideal candidate would have at least one year of experience with EMR.