Endpoint Engineer

Endpoint Engineer

Cincinnati, OH, USA Mason, OH, USA

Req #2041

Friday, April 19, 2024

AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 33 million people worldwide. Electrophysiologists and cardiothoracic surgeons around the globe use AtriCure technologies for the treatment of Afib and reduction of Afib related complications. AtriCure's Isolator Synergy Ablation System is the first medical device to receive FDA approval for the treatment of persistent Afib. AtriCure's AtriClip Left Atrial Appendage Exclusion System products are the most widely sold LAA management devices worldwide. AtriCure's Hybrid AF Therapy is a minimally invasive procedure that provides a lasting solution for long-standing persistent Afib patients. AtriCure's cryoICE cryoSPHERE probe is cleared for temporary ablation of peripheral nerves to block pain, providing pain relief in cardiac and thoracic procedures. For more information, visit AtriCure.com or follow us on Twitter @AtriCure.

We foster a culture of inclusion by embracing diverse experiences and individuals where everyone's authentic self is welcome. We offer supporting programs and resources that provide enriching and equitable opportunities for each person to contribute professionally and personally.

POSITION SUMMARY:

The Endpoint Engineer is responsible for configuration, management, and maintenance of endpoints throughout AtriCure, including Windows and Apple-based desktop and laptops along with mobile devices. The position drives the configuration and use of automation tools. Through creating and enforcing policy and automating software deployments, the Endpoint Engineer establishes a streamlined user experience while adhering to cybersecurity policies and vendor licensing agreements. The position identifies and troubleshoots issues with new hardware or software deployments.

ESSENTIAL FUNCTIONS OF THE POSITION:

Packaging software for automated deployment to endpoints

Testing hardware and software for compatibility and performance issues and making recommendations based on findings

Ensuring optimal performance of end-user desktops

Using Microsoft Intune to implement and enforce policies for device compliance and security.

Troubleshooting and resolve issues related to Intune deployments

Maintaining comprehensive documentation for configuration, process, and troubleshooting.

Troubleshooting and resolving issues related to endpoint management

Using patch management platforms to deliver consistent and effective software versions

Supporting line of business applications and equipment, escalating to vendors, IT Infrastructure or Enterprise Application teams as necessary

Collaborating with Infrastructure and Security to optimize client and server configurations

Training teammates in the use of new hardware and software platforms

Other duties as assigned

ADDITIONAL ESSENTIAL FUNCTIONS OF THE POSITION:

Regular and predictable work performance

Ability to work under fast-paced conditions

Ability to make decisions and use good judgement

Ability to prioritize various duties and multitask as required

Ability to successfully work with others

Additional duties as assigned

BASIC QUALIFICATIONS:

Bachelor's degree or equivalent combination of education, training, and experience

5+ years' experience with Windows desktop operating systems including Windows 10 and 11

3+ years' experience directly supporting and maintaining a diverse set of endpoint devices

3+ years' experience with Microsoft Intune, AD, Entra ID, PowerShell and Group Policy

PREFERRED QUALIFICATIONS:

Experience with technologies such as Microsoft Autopilot and JAMF to create and enforce policy

Experience with Microsoft Endpoint Configuration Manager and JAMF to manage and co