Partner Manager

Location:North Campus Administration - Vista, CASalary: $70,000.00 -$90,000.00 (annual)52 WeeksFull Benefits Package OUR STORY Since 1965, MAAC has been maximizing self-sufficiency with families and individuals through high-quality programs and advocacy in our communities. MAAC employs dedicated staff who provide life-changing services to thousands of individuals annually through programs in five core focus areas: Education, Economic Development, Health & Wellbeing, Housing, and Advocacy & Leadership Development. Through a wide variety of programs, MAAC has grown to become one of the largest nonprofit social service organizations in the community. Learn more about the great things happening with MAAC at http://www.maacproject.org/ Under the supervision of the Associate Director - Programs & Education, the Partner Manager is responsible for the direct supervision of Partnering agencies providing Early Head Start and Head Start services. This critical role ensures seamless communication and coordination between the Grantee (MAAC) and the Partner agencies. The incumbent is responsible for general oversight of the service delivery for EHS/HS at Partner agency locations and will develop strategies for service delivery designed to meet the needs of families and communities served. This position works in collaboration with content area staff to support program and service area functions ensuring program compliance with federal performance standards, local and state regulations and guidelines. The incumbent will also ensure compliance with human resources policies, procedures as outlined by EHS/HS governing regulations and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS The Partner Manager is distinguished from other Child Development Content Managers in that the latter class manages, supervises and integrates activities and programs of an assigned service area in education, social services, health services, disabilities/special needs, mental health and/or parent involvement. ESSENTIAL DUTIES AND RESPONSIBILITIES The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

Directly supervises the program’s Early Head Start Child Care Partner Coordinators, and assists them in the management of their assigned staff (Family Service Workers and Coaches).

Works collaboratively with MAAC Service Area Managers (SAMs) to coordinate and provide ongoing training (i.e. supportive professional development for staff) and technical assistance through monitoring and ensuring compliance with state licensing requirements, State regulations, federal performance standards and Head Start/EHS service area plans.

Communicates regularly and effectively with Partner agency counterparts and members of the partner’s leadership team.

Develops strategic professional development plans with Managers, Specialists and other agency staff and/or consultants for the benefit partner agency staff.

Conducts site and quality assurance visits and regularly provides consultation and guidance to partner agency personnel (management team) on quality assurance, planning, health & safety, employee relations, staff performance issues and/or concerns and parent engagement issues.

Utilizes trend analysis through on-going monitoring practices, presents trend analysis data, and ensures corrective actions plans are submitted and validated by the Quality Assurance Manager.

Conducts targeted monthly site inspections at partner centers for proper safety, health, fire and occupancy violations and takes action to ensure clearances, permits and licenses remain in force.

Conducts monthly data integrity checks to ensure program compliance for partners and develops trend reports to identify targeted areas for support and/or follow up focus.

Assists the management team in the development of the agency’s master calendar, strategic plans, training plans for staff and parents and participates in committee work as assigned in support of partner activities.

Facilitates monthly partner meetings to support ongoing communication and ensure program compliance and quality service delivery throughout all areas of program.

Conducts individual conferences and coaching sessions to evaluate each contracted partner is meeting all requirements as outlined in the contract as well as provide ongoing feedback.

Coach, counsel, and mentor subordinate staff to improve performance. Participates in and assists in performance evaluations for partnering agency to ensure that all contractual responsibilities are met and adhered to including recommendations for contract suspension and/or termination.

Supports the data collection for Partners including, but not limited to the following, Health, Social Emotional/Developmental Screenings, Ongoing Developmental Assessments, FCCERS, ECERS, ITERS, CLASS, and all others as applicable.

Performs other related duties as assigned.

QUALIFICATIONS AND SKILLS

Knowledge of:

Principles and practices of management and supervision.

Principles and practices of social services and early childhood education (birth to 5 years).

Principles and concepts related to Human Resources and managing staff.

Standard American English, including proper use of grammar, spelling, punctuation, capitalization and word usage.

Modern office procedures and practices including proficiency with Microsoft Office, Word, Excel, PowerPoint, and Outlook.

Record-keeping practices, legal requirements and electronic records storage systems.

Confidentiality laws, compliance with HIPAA Standards.

Database management and reporting utilizing software such as ChildPlus, ETO, Salesforce.

Ability to:

Plan, organize, estimate, coordinate, assign, review and evaluate the work of others.

Read, understand and explain policies and procedures.

Coordinate work assignments with partner management team.

Operate a computer terminal and computer using word processing, spreadsheet, data bases, and other business software.

Organize, set priorities and exercise sound, expert independent judgment within area of responsibility.

Interpret, apply, explain and reach sound decisions in accordance with MAAC and division policies and procedures and labor contract provisions.

Interpret federal and state regulations.

Communicate clearly and effectively orally and in writing.

Prepare clear, concise and comprehensive correspondence, reports, studies and other written materials.

Exercise tact and diplomacy in dealing with sensitive and complex issues and situations.

Establish and maintain effective working relationships with management, center directors, teachers, staff, parents, consultants, union stewards and representatives of other agencies

EDUCATION/EXPERIENCE/CERTIFICATION

Bachelor’s Degree from a four-year accredited college or university in Child Development or a closely related field AND a minimum of five (5) years of progressive experience in early childhood education program management in a Child Development program that includes a minimum of three (3) years of successful management and supervisory experience.

Masters Degree in Education, Child Development, Social Work or closely related field highly desired.

Experience with Community Care Licensing, State and/or Federal regulated programs required.

Strong partnership and community development skills highly desirable.

Demonstrated proficiency in Microsoft Office Suite including Word, Excel, Outlook, Power Point, and databases such as ChildPlus or ETO.

Valid CPR, First Aid and Food Handlers Cards must be obtained within first two months (2) of employment and maintained throughout employment (paid, designated training available through MAAC CDP). In the event employees do not attend the scheduled training, they must obtain the cards through outside resources and costs will not be reimbursed. The cards must obtain the cards through outside resources and costs will not be reimbursed. The cards must be obtained and maintained within prescribed timelines.

VALUE-BASED BEHAVIORSListens attentively to others. Asks clarifying questions to gain a better understanding of the other person’s views and underlying assumptions Works effectively in a team environment and actively participates in joint problem solving; willingly cooperates with co-workers Identifies and takes advantage of opportunities for personal and professional development Attends work consistently and punctually. Arrives to meetings prepared and on time; honors work commitments; follows through on what was agreed upon; meets deadlines Honors the private and confidential matters of co-workers. Protects the proprietary information of MAAC systems Follows rules, regulations, and policies; positively contributes to implementing changes Deals with issues directly, in a respectful and timely manner. Focuses on resolving the issue while not criticizing the person. Follows rules, regulations, and policies; positively contributes to implementing changesHEALTH STATUSMust have a physical examination, TB clearance and a drug screen by a doctor/clinic designated by MAAC as well as immunization records for influenza, pertussis and measles as required by state and federal regulations prior to the first day of employment.PHYSICAL AND MENTAL DEMANDSThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Physical DemandsWhile performing the duties of this class, an employee is regularly required to stand, walk and sit, talk or hear both in person and by telephone, uses hands to finger, handle or feel objects or controls, reach with hands and arms. An employee also is regularly required to stoop, kneel, bend, crouch or crawl, climb or balance and lift up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, color vision and the ability to adjust focus.Mental DemandsWhile performing the duties of this class, the employee is regularly required to use written and oral communication skills; read and interpret information; analyze and solve problems; observe and interpret people and situations; use basic math; learn and apply new information or skills; work under intensive deadlines and interact with MAAC management, administrators, staff, teachers, parents, family members, children and others encountered in the course of work.BACKGROUND CLEARANCEAll positions are subject to a background/education check, DMV check, NSOR, exclusion and debarment checks prior to hire and periodically throughout employment as required by various funding sources.Note: California Start law requires background criminal checks on anyone who works in a licensed childcare facility who is not a client. Must have or obtain a current criminal background check clearance, signed criminal record statement, and signed Acknowledgement to Report Child Abuse form prior to the first day of employment.TRANSPORTATIONMust have and maintain a valid California Driver’s License, daily use of a personal, insured vehicle, and have and maintain a motor vehicle driving record acceptable to MAAC’s insurance carrier. Incumbents will be enrolled in the California DMV Pull Program.Powered by JazzHR