Maintenance Technician

JOB DESCRIPTION

Field Service Technician

Department: Technical

Full-Time Position

Summary

Miatech located in Oregon is the leader in designing, manufacturing, installing, and servicing perishable control equipment. We manufacture and service a variety of products including misting systems, humidification equipment, post-harvest equipment, filtration systems, and predictive digital technologies. Since our inception in 1987, our people have been industry thought-leaders and technology innovators, focused on quality of manufacturing and a strong commitment to customer service. To learn more about Miatech please visit our website at www.miatech.org

As a Field Service Technician with Miatech, you will need to provide superior customer service as you troubleshoot equipment and deliver solutions. Working at our customer's facility, our service technicians are responsible for preventive maintenance, service, installation, and customer training to ensure customer satisfaction. You will maintain the proper parts and supplies in your service vehicle to have the necessary tools on hand. The workday typically starts from your home and driving to job sites. Driving can take up about 50% of your daily duties, please keep this in mind when applying.

Responsibilities and Duties:

Receive dispatched service calls as assigned and ensure prompt response based on the estimated time of arrival

Perform preventative maintenance, troubleshoot/diagnose, and service equipment following the Company’s operating procedures

Document all work performed and close out all activities upon completion in our mobile app

Maintain a professional appearance and follow established safety standards

Consistently present a professional image, both in personal appearance and condition of company equipment

Professionally communicate to customer services performed

Provide feedback to the Company through reporting of problems and failures to appropriate personnel for resolution

Competencies

Skills:

Mechanical and electronic aptitude

Customer relations, interpersonal relationships, team relations, and service-oriented

Strong organizational and time management skills

Must be a self-starter, work with minimal supervision and be able to accomplish tasks on time

Requirements:

No experience is needed, we provide training to candidates that meet the above aptitudes

Valid driver’s license with proof of an excellent driving record, since we provide a company car

Physical Requirements:

Must be able to lift, up to 75 pounds

Position requires driving to and from customer sites daily.

Benefits:

We offer a competitive compensation and benefits package, which includes:

401(k) retirement plan

Medical & Dental Benefits are available after a 90-day probationary period

Paid vacation

We also provide:

Paid travel business expenses

Travel Per diem

Company vehicle, including all maintenance

Fuel card, for all business travel

Cell phone for business use

All tools

Company shirts and jackets provided

Supplemental Pay:

Bonus pay for installations and work performed in the field.

Job Type: Full-time

Salary: $3,250.00 per month

COVID-19 considerations:

Miatech Inc has implemented a mandatory vaccination policy requiring COVID-19 vaccinations, for all employees and new hires.