Guest Services Keyholder
If you are interested, please reply with your resume or apply here: https://recruiting.paylocity.com/Recruiting/Jobs/Apply/328278
For our Guest Services Keyholders, it’s all about HOSPITALITY! They love to connect, serve, listen, and operate in a super busy, high energy part of the store. Our Guest Services team is the heartbeat of the store; you will be working with a super dedicated, skilled, and caring bunch of people whose job is to take the very best care of our guests and to communicate effectively with our entire staff, keeping them up to speed on all issues that guests bring to their attention.
The Ideal Candidate will:
Provide outstanding service and hospitality to our guests by answering and fielding all inquiries and issues in a professional, caring, and timely manner
Communicate effectively with all guests and staff and stay up-to-date on many aspects of the store’s operations
Hold basic Front End operational responsibilities in assisting cashiers with POS functions, counting in and counting down drawers, and making change
Shifts needed are: All Shifts
Pay: Has a minimum maximum range of $16.50 - $17.92 per hour
Location: 129 Market Street, Williston VT
Staff at Healthy Living enjoy:
Generous store discount: 20% off center store items and cafe, 30% off wellness, 20% off wine, and 10% off beer
Full-time staff accrue 2 weeks PTO, 3 weeks after 1 year of service
Part-time staff accrue up to 40 hours of sick time a year
Health Insurance, for single health benefits employee pays 25%, company pays 75%. For employee plus one or family the split is 50/50
For full-time staff - 401(k): 100% vested from day one! Employer match: 100% match of the first 3% of the staff member’s contribution. 50% match on the staff member’s contribution above 3% and up to 5%.
Well Being Program
Premium Membership access to Insight Timer app
Employee Assistance Program
Celtics Tickets
Health Spending Accountsime off!
Vision Insurance
Dental Insurance
Short Term Disability Insurance
Critical Illness Insurance
Life Insurance
Flex Spending Accounts
Health Spending Accounts
Income advance program with North Country Federal Credit Union - AKA a loan program, another way we help you get money!
Plus many more!
Requirements
Healthy Living's Essential Behaviors
Make Someone’s Day
You’re here because you’re a true 51%er and we want you to bring genuine enthusiasm to work daily. You get that warm, fuzzy, tingly-from-head-to-toe feeling when helping others – staff and guests! You see getting to “yes” as a super-fun challenge! You readily and freely interact with every guest. There’s nothing you like more than seeing guests leave happier than when they arrived. When your teammates are having a tough day, you use positive energy to bring them up. When you smile, everyone smiles.
Move fast and be thorough
You work with a purposeful sense of urgency. You will be trained to achieve excellence in your job to complete tasks quickly, efficiently, and with great skill, and at the same time remembering to look up and connect with each guest. You LOVE getting the job done and doing it well.
Create a team people want to stay on
Your genuine, positive energy contributes to an upbeat, effective team where you and your co-workers thrive and express a desire to stay and to grow together. You treat your teammates with respect and kindness every single day. You offer empathy and an open ear. You bring special skills to the team that are respected by your teammates and in turn you see the value in others’ skills and talents.
Show Up
You show up to work. You are fully present for your teammates, our guests, and our trade partners. You’re a reliable, invested member of the team. You bring authentic, positive energy to work every day. Deep down you care.
“What can I do?”
The words, “What can I do?” and “How can I help?” fly out of your mouth because you recognize that the collective goal of the team and the store is bigger than the task at hand. You anticipate the needs of your coworkers and the guests and are proactive in helping others.
Come with a solution
You have a keen eye for identifying pain points in our systems, but you always come to the table with a solution to offer. You think outside the box, you’re creative in solving problems, and you adapt to change with grace. You always speak up and let us know what you need!
Own it
You hold yourself accountable and you’re accountable to your teammates. When there is an issue, ask yourself, “What can I do to help fix it?” When there is success, you and your team celebrate! The details matter, and you are attentive to all of them.
Seek knowledge
At Heathy Living we love learning and are naturally curious. We love feedback; it is an opportunity to improve ourselves. You reflect deeply on feedback by frequently looking inward and evaluating your own performance at HL. You are personally fulfilled by helping others grow and love taking on new challenges and new opportunities to learn.
If all of this sounds like you, please apply for a position today and begin your career with our mission, vision, and values driven company.
Healthy Living Market and Café is an equal opportunity employer and we’re proud to hire a diverse, inclusive Staff!