Insurance Agency - Customer Service Manager

We are a successful, fun, and fast-growing multi-line Insurance Agency and we have an immediate opening for a personable, positive, and reliable Customer Service Specialist to help us maintain our existing customers.

Responsibilities:

Respond efficiently to customer inquiries via phone, email, and text

Maintain daily Alerts as they relate to missing required docs and late pays

Provide exceptional service to clients, answering questions and promptly resolving issues

Develop and maintain strong relationships with clients to ensure retention and satisfaction

Collaborate with team members to be on the lookout for opportunities to help achieve sales goals

Qualifications:

Prior Insurance industry experience

Must have Personal Lines, or P&C Insurance license to be considered

Benefits:

Guaranteed competitive base pay, plus a monthly bonus

Work remotely from home

Part-time and Full-time positions available

Paid Vacations, Holidays, and Sick time

Having previous experience with Farmers, State Farm, Allstate, and/or Progressive are a plus.

If interested, please reply via email with a copy of your resume.