Ship Store Clerk - Part Time or Full Time

Are you a fast learner? Are you a team player? If so we would like to interview you

Serious applicants only

Serious applicants only! Please Submit Availability with Resume! Only Resumes or Apps with Availability will be reviewed with priority

This position involves a wide range of responsibilities, including but not limited to the following:

1. Customer Service:

- Greet and assist customers in a friendly and professional manner.

- Provide information on shipping, packaging, and other services offered by The Postal Exchange.

- Handle customer inquiries, resolve issues, and offer solutions to meet their shipping and printing needs.

2. Shipping and Packaging:

- Assist customers in packing their items securely and efficiently for shipping.

- Accurately weigh and measure packages to determine shipping costs.

- Process incoming and outgoing shipments using The Postal Exchange and other carriers' systems.

3. Printing and Document Services:

- Operate various printing equipment, such as copiers, printers, and laminators.

- Help customers with printing, binding, and other document-related requests.

- Provide guidance on paper options, sizes, and finishing touches.

4. Point of Sale (POS) Operations:

- Ring up sales transactions accurately and process payments.

- Maintain a balanced cash register and handle cash and credit card transactions.

- Keep track of inventory and order supplies as needed.

5. Package Receiving and Notifications:

- Accept packages for customers and notify them promptly.

- Ensure the safe storage and retrieval of packages for pick-up by customers.

6. General Store Maintenance:

- Maintain a clean and organized store environment.

- Perform routine store opening and closing procedures.

- Monitor and troubleshoot equipment issues, and coordinate with maintenance or repair services as necessary.

7. Adherence to The Postal Exchange Policies:

- Comply with The Postal Exchange and store policies and procedures, including safety guidelines.

- Handle sensitive customer information and packages with the utmost confidentiality and security.

8. Promotions and Upselling:

- Promote additional The Postal Exchange services, such as mailbox rentals and notary services.

- Suggest additional products or services that may benefit customers.

Requirements:

- High school diploma or equivalent.

- Bilingual welcomed

- Strong interpersonal and communication skills.

- Detail-oriented and organized.

- Proficiency with computer and office equipment.

- Ability to lift and carry packages of varying weights.

- Knowledge of shipping and tracking systems is a plus.

- Prior customer service experience preferred.