01 May
Medical Assistant I, Dermatology (Galveston)
Texas, Galveston , 77550 Galveston USA

Medical Assistant I, Dermatology (Galveston)Galveston, Texas, United StatesNewPatient CareUTMB HealthRequisition # 2400318REQUIREDEDUCATION/ EXPERIENCE: 

High school or equivalent.

Registered Medical Assistant

or graduate of an approved Medical Assistant program.

CPR Certificationrequired.

JOB SUMMARY :To provide technical, supportive, age specific and developmentallyappropriate patientcare functions for assigned clinical area. The Medical Assistant may function as a member of a Patient Centered Medical Home clinical team or may function in a role that includes routine administrative and clinical tasks. The Certified Medical Assistant is proficient in independentlymaintaininga positive patient experience by consistently exceeding expectations in customer service and patient care. MAJOR DUTIES / CRITICAL TASKS:     ·     Able to effectivelyidentifyproblems anddeterminesolutions.·     Understand clinic flow to maximize clinic usage to meet patient needs.·     Assists with patient flow within assigned outpatient clinic setting.·     Respondsin a timely mannerto call-lights.·     Provides comfort measures to patient / family.·     Performs technical and supportive patient care skills, incorporating the patient's plan of care and following approved policy and procedure.·     Obtains vital signs. Appropriately documents chief complaint and reason for visit.·     Uses aseptic techniques and infection control measures in the performance of duties.·     Accurately collects excretory specimens, such as urine and feces.·     Obtains blood samples by venipuncture.·     Accurately performs tests, such as basic urine chemistry using chemical strips, guaiac, Ph, blood glucose, UPT, andhemocult.·     Measures and records intake and output as ordered.·     Prepares andassistspatients undergoing treatments, examinations, and procedures.·     Recognizes patient care priorities, treatment plan,objectives, and potential crisis·     Under direction of physician, provides other treatments and care to patients appropriate to training, as assigned.·     Recognizes and communicates patient needs and unusual occurrences with patients / families.·     The MA will refill patient medications asrequested, using the guidelines for the prescribing physician/provider in their assigned area andin accordance withthe policy C51, Prescription Refill Management for Ambulatory Care Services.·       Safely and properly administers medications as assigned.·    Accuratelydocuments/communicatesinterventions and measurements.·    Communicates relevant information toappropriate healthcare provider.·    Under supervision, completesaccurate, concise, and legible documentationon patientclinic record.·       Assist with medication reconciliation asrequired.·       Assists in the maintenance of equipment, supplies, and the environment.·    Assists inmaintaininga clean and safe environment.·    Checks equipment/supplies forexpirationdates, electrical safety tags, intactness, and usability.·    Cleans equipment and returns to its proper place.·    Reports equipment and supplies needing replaced or repaired.·    Stocks rooms, carts, cabinets, etc. as assigned /requested.·       Respects and supports patient rights.·    Serves as patient / family advocate.·    Practices principles of patient and employee confidentiality.·    Utilizes available resources and seeksassistancein dealing with ethical dilemmas, asappropriate.·       Practices positive customer peer relations.·    Consistently communicates in a professional and courteous manner.·    Reports and seeksassistancein dealing with guest complaints / concerns.·    Establishes and maintains a positive rapport with patient / family and co-workers.·    Consistently responds to customer requests / needs inan appropriate manner.·       Participates in and supports continuous quality improvement activities at the clinic / departmental level, asappropriate.·       Demonstrates acceptable productivity and practices cost containment.·    Prioritizes and completes all work in an effective and efficient manner.·    Demonstrates initiative, resourcefulness, and flexibility.·    Effectively and efficiently uses time, equipment, and supplies.·       Functions as an interdependent and supportive team member.·    Provides support andassistance, asappropriate.·    With direction,remainscalm and purposeful and responds inan appropriate, professional manner in emergent or chaotic situations.·    Participates in clinic meetings / activities and supports the clinical, departmental, and organizational philosophy and goals.·    Accepts responsibility for own growth / development.·    Participates in in-services and ongoing education programs.·    Remains current on all in-service / education / credentials /certification requirementsfor position, asappropriate.·    Exchanges constructive feedback with peers and others.·    Conducts self-evaluation andparticipatesin developmental goal setting.·     Patient Centered Medical Home Medical Assistant·   All Medical Assistant Essential Job Functions, and·   Contributes to the partnership among clinical practitioners, patients and families   ensuring decisions respect patients’ wants, needs and preferences,·   Contributes to provide education and support to patients to enable patients to make decisions andparticipatein their own care,·   Contributes as a member of a clinical team accountable for a patient’s physical and mental health care needs including prevention, wellness, acutecareand chroniccare·   Participates in coordinated care across all elements of the broader health care system, including specialty care, hospitals, home health care and community services,·   Contributes to offering patients the ability to access services with shorter waiting times, “after hours” care, 24/7 electronic or telephone access and communication through health IT,·   Contributes to a care team of clinicians and staff to ensure that patients and families make informed decisions about their health.·     Administrative and Clinical Duty Medical Assistant·   All Medical Assistant Essential Job functions, and·   Answers patient calls with accuracy and properly document patient needs,·   Appointment scheduling, including financial counseling for day surgery, reminder calls, patientfinancial responsibilityand future appointments,·   Arrives patients including preparation of paperwork/charts, collection and receipting of copays, tokens distributed and authorized deferments·   Registration including eligibility, demographics and Medicare andthird-party coverage, communicates any obstacle to access or authorization to patient, referral source, UTMB Physician and clinical staff appropriately,·   Dispositions patient within designated timeline.·     Specialty/other·   All Medical Assistant Essential Job Functions, and·   Proficient in multiple specialty procedures and·   Successful completion of all Patient Services Specialist training including refresh training·   Performs related duties assignedEqual Employment OpportunityUTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a VEVRAA Federal Contractor, UTMB Health takes affirmative action to hire and advance women, minorities, protected veterans and individuals with disabilities.Compensation

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