01 May
Director, Product Management
Missouri, Ofallon , 63366 Ofallon USA

Our PurposeWe work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.Title and SummaryDirector, Product ManagementOverviewMastercard’s digital payments strategy is accelerating the transition from card payments to digital payments, using mobile phones and other devices to support issuers, merchants, and wallet providers. Consumers are expanding their range of digital activity across channels/devices every day, and you can be a key contributor in driving this evolution.The Mastercard Digital Enablement Service (MDES) Product Management team leads this effort by: Setting the Digital Payments product strategy and creating compelling product offerings to meet the needs of the various customer segments Ensuring the robust, market-ready quality of all MDES product offerings Delivering increased security and convenience to consumers by managing the tokenization of Mastercard accounts through the application of rules, standards and services.The role is immediately responsible for the product management of digital payment product initiatives with partners, customers and service providers. Have you ever managed a product on a global scale? Are you motivated to be a part of driving a world beyond cash? Do you hold up high standards and partner with others around you to achieve them? Do you have a proven track record of delivering tangible results?Role Serve as the global Product Manager of Mastercard’s MDES virtual card product, which will allow issuers to assign and load virtual cards on to their cardholders’ devices Understand the customer needs and create a global view of the use cases that the MDES virtual card solution should satisfy Document business requirements and establish a global strategy to build and commercialize the product Manage all aspects of developing and bringing the product to market, including ownership of the MDES virtual card roadmap, working with technical teams to ensure the product development is on track, conducting compliance reviews, and working with cross-functional team stakeholders to make the product launch a successAll About You Outstanding record of building and managing products that deliver new payments industry services, including experience launching new initiatives with non-traditional payment providers in a fast-paced and changing environment with multiple and competing priorities. The successful candidate will have the ability to contribute to strategy but will also be able to quickly switch to fine, technical detail level when required to understand customer requirements and design services, and when decisions and issue resolution is required. Strong leadership skills in working with multi-disciplinary teams of both a technical and business nature. Excellent project management skills, with strong problem solving, analytical, quantitative communication and organizational skills. Creates ideas and enhancements for the product roadmap, achieves buy-in from relevant stakeholders and drives cross-functional teams to execute. Experience of developing, launching and maintaining mobile and eCommerce payment services. Ability to understand complex business needs, competitive offerings, and industry trends and translate them to customer-facing solutions. Proven ability to write clear and effective product documentation from business requirements, through to implementation guides and promotional materials. Ability and willingness to travel to attend meetings with customers, or others as business may require.Desired Knowledge: eCommerce transaction systems and processing Contactless and/or mobile payments Credit and debit card payments Transaction processing Commercial payments knowledge a plusQualifications Required:Bachelor’s degree required, Advanced degree or MBA a definite plusIn the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonableaccommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

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