Warehouse Customer Service Representative

Customer Service Representative (Temp) 12 Months

Shift: Sunday – Thursday

Hours: 6am- 230pm

Pay Rate- DOE between $18.00-$20.00

TO APPLY Send Resume or walk in for a same day interview 9am- 3pm:

11905 Landon Dr,

Mira Loma CA 91752

Job Duties:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Provide accurate, valid, and complete information by using the right methods/tools.

Meet personal/customer service team sales targets and call handling quotas.

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines, and policies.

Take the extra mile to engage customers

Qualification:

Maintaining excellent attendance

Possess strong communication and negotiation skills and be able to work under pressure

Computer proficient (Outlook, Word, Excel, TMW)

Excellent multi-tasking, time management, and organizational skills

Background/drug screen and Everify