Home Sleep Study Scheduling Representative

Primary City/State:Loveland, ColoradoDepartment Name:WR Sleep Apnea ProgramWork Shift:DayJob Category:Administrative ServicesPrimary Location Salary Range:$18.69 - $28.03 / hour, based on education & experienceIn accordance with State Pay Transparency Rules.The future is full of possibilities. At Banner Health, we’re excited about what the future holds for health care. That’s why we’re changing the industry to make the experience the best it can be. If you’re ready to change lives, we want to hear from you.Primary Location: Loveland Pulm/Sleep Clinic at 1900 Boise Avenue #220 (Loveland).Potential for cross coverage at Greeley Sleep Clinic location - 2010 16th St #A.Schedule: Monday through Friday from 8am to 5pm (8-hour shifts) 1 hour lunch. No Weekends!Day to Day: This position will be responsible for scheduling home sleep study appointments with equipment pickup(s) out of the Greeley and Loveland clinic locations. Duties include scheduling incoming referrals, appointments, results/follow up visits, and prepping, retrieving, data downloads, and equipment turnaround for following days appointments. This position will work closely with clinic leadership, clinical, and clerical teams to ensure quality patient experiences and efficient workflows.Experience in a high volume and fast paced healthcare environment preferred. Health insurance knowledge and appointment scheduling experience preferred. Some travel between clinic locations is expected as program growth opportunities present.We are a dynamic and close-knit team who enjoy serving our patients while building each other up to be the best we can be. If you are looking to join a hardworking, dynamic and fun loving team – our clinic may be perfect fit for you.At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.POSITION SUMMARYThis position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.CORE FUNCTIONS

Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and per-certifications. Answers all telephone inquiries related to scheduling.

Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.

Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.

Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.

Provides administrative support to the assigned unit when required.

Incumbents in this position interface with physicians and their office staff, patients and family members and clinical staff and co-workers. Schedulers must have an understanding of what is entailed in the procedures and treatments that they schedule, physician preferences, and special needs related to particular diagnosis or age of the patients being served. Must be able to work with minimal supervision, set priorities and maintain highly confidential information.

MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting. Medical terminology is required. Must possess excellent organizational skills, as well as effective human relations and communication skills.Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems. Must be able to maintain accurate statistical records, gather data, and produce reports. Employees working at Banner MD Anderson on the Banner University Medical Center Phoenix campus must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. This is a requirement of the Whole Family Counseling Program held at this specific facility.PREFERRED QUALIFICATIONSAdditional related education and/or experience preferred.Anticipated Closing Window (actual close date may be sooner):2024-09-25EOE/Female/Minority/Disability/Veterans (https://www.bannerhealth.com/careers/eeo)Our organization supports a drug-free work environment.Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)EOE/Female/Minority/Disability/VeteransBanner Health supports a drug-free work environment.Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability