Field Service Technician for Leading MSP
Decypher Technologies is an IT Managed Services Provider. Our team is looking for an experienced Field Technician with no less than five years of experience. The ideal candidate would have worked in an installation environment for a service company such as an Audio Visual Integration company, Electrician, or other service related installation companies. The candidate would have experience in customer service and possess excellent customer relationship skills. Strong communication skills and attention to detail are a must. The candidate should possess experience in networking, OS X and all Windows platforms. Certifications are not required however ITIL, Network+, CCNA, Microsoft and other related certifications will be given more weight in the interview process. Our starting wage is very competitive but is ultimately commensurate to experience. The position includes excellent benefits such as health insurance including vision and dental, company match 401k retirement plan, company sponsored life insurance, health and wellness benefit program, paid time off, paid holidays, employee rewards program, bonus program, and more.
We are a great place to work, please view our profile on Glassdoor.
https://www.glassdoor.com/Overview/Working-at-Decypher-Technologies-EIIE1648262.11,32.htm
Experience/Qualifications:
-Ability to independently troubleshoot and resolve a wide range of issues from application support to complex server and infrastructure issues.
Customer service skills required, this skill is just as important as your technical knowledge.
Ability to laugh! Ability to work independently or as a team player.
Must be self-motivated, detail oriented, high energy, and able to work with minimal supervision.
The candidate:
Must be able to lift 50 pounds.
Must have valid driver's license and reliable transportation
Previous experience at IT Support company a plus
Must be willing to submit to a background and credit check
The interview process will consist of a technical interview via video conference and cultural fit with a panel in person