Customer Service Representative

Customer Service Representative in a professional office in Franklin Square.

A successful candidate will be a highly motivated, efficient, detail-oriented individual with strong communication, organizational and multitasking abilities.

Responsibilities include, but are not limited to:

Direct customer interaction via phone

Emailing, entering, updating and filling jobs.

Mailing completed work (and related prep work)

Candidates will receive some on-the-job training but should be very comfortable using a computer, while having a rudimentary knowledge of Microsoft Excel, Word and Outlook.

Our goal for this candidate is, that in an efficient, organized, and harmonious manner, maximize customer satisfaction and in doing so, increase the flow of work coming into our office.

Candidate Qualifications:

High school diploma or equivalent.

Previous customer service experience (recommended but not required).

Comfortable communicating clearly via phone.

Detail oriented, organized, efficient.

Ability to multi-task and work efficiently in a dynamic environment.

Microsoft Office applications (Word, Excel, Outlook).

Ability to work harmoniously both alone, as well as in a group to accomplish a common task.

Hours: Monday to Friday (9:00am to 5:30pm)

Salary: Commensurate w/ candidate’s experience

After a 4 month probationary period:

Holiday Calendar & Benefits:

We offer Profit Sharing

A very generous number of paid holidays where the office is closed.

Paid vacation, sick and personal days.

Candidates that believe they meet or exceed the qualifications we desire for the described position, please submit a brief cover letter and resume.