3D Printing Specialist - Retail / Warehouse - FT/PT
3D PRINTING SPECIALIST:
Empowering the next generation of makers, the 3D Printing Specialist engages in the full spectrum of customer engagement from pre-sale support, order fulfillment, and post-sales support in our 3D printing showroom and warehouse. The successful applicant is sociable, naturally curious, loves tinkering, researching 3D printing products and trends, and talking about 3D Printing.
Company intro:
West3D believes in community, and that by working with our community we can sustainably promote 3D Printing to the next generation of makers that will take this industry to new heights. West3D supports the community through direct engagement with hobbyists and makers, and by sourcing and supplying quality 3D Printer supplies at reasonable prices. To further support the community, West3D routinely donates portions of its sales to support 3D printing projects and events. West3D has its roots in Voron 3D printers, though serves and supports other 3D printers and hobbies (e.g. CNC).
West3D started in August 2021, with its “doors” opening in October. It has quickly grown from a small garage hobby to a full-fledged operation. West3D currently has 6 staff in 3 states (4 are in Oregon), there are three full-time (one part-time) staff at it’s Beaverton, OR headquarters that manage day-to-day operations and two remote staff who manage customer service.
In October 2023 Ambrosia Filament was launched, while this brand is intended to be separate from West3D, the growth in the filament business because of our relationship has grown significantly.
In 2024 West3D moved to a new headquarters, which allows for a small retail showroom – this is a new focus for the company as its sales are currently almost all online. In the near future, we will offer 7-day in person store hours and aim to be the community’s main source for 3D printing products.
Job description:
The 3D Printing Specialist can work independently, communicating with customers who walk into or call our Headquarters, manage the sales process, restock inventory and fulfill in-person and online orders. As a small company, the position has the potential to grow or change in duty and responsibility.
Required Qualifications/Experience;
1. Knowledge and passion for additive manufacturing, specifically 3D Printing
2. A positive and respectful attitude
3. A willingness to learn
4. High School Diploma or Equivalent
5. Ability to lift heavy boxes (at least 60lb) and work on feet for multiple hours every day
Preferred Qualifications/Experience:
1. Knowledge of Voron, Sovol, Comgrow and/or CocoaPress 3D printers and the components that go into making them
2. Retail/ECommerce and/or Warehouse and logistical experience
3. Tinkering, prototyping, 3D modeling and similar passions
The starting rate is anticipated to be $18/hour with annual rate increases, West3D also provides bonuses during the year based on performance. This position is in-person, and the applicant is required to live in Oregon or Washington and able to commute at least 3 days per week to the Beaverton, OR headquarters. Anticipated 20-40 hours per week based on need and applicant’s desire. At least 10 of those hours will be on weekends, with flexible hours and days off during the week.
Top benefits or perks:
As a team member at West3D, you’ll enjoy:
A friendly. fun, and casual atmosphere
Opportunities to help chart the company’s course and grow with the company
Free use of West3D equipment
A flexible work schedule
Generous leave balances
Discounts on products
Free drinks and snacks
Location:
West3D is in the Washington Square area at 8344 SW NIMBUS AVE BEAVERTON OR 97008.
Contact/application information:
West3D will continue to accept applications until the job is filled.
Interested applicants should reply to this posting or send an email a cover letter and resume with the subject line: “3D PRINTING SPECIALIST APPLICATION – Last Name, First Name.”