Customer Service - Postal Annex

Job description

We’re looking for a part time customer service employee to come in 5 or 6 days a week, around 5 hours each day between 1-6 pm but can be flexible. Our main services are shipping, mailbox rentals, passport photos, various printing services and notary. Prior experience preferred but is not required as we will provide all the training nessesary. This is a fast-paced job with multiple tasks thrown at you at any time. Bonus if you have desire to get a Notary license or become a LiveScan operator.

Skills/Tasks

Prompt, reliable, and responsible with great communication skills

Ability to lift, move 35lbs and work on your feet for a long duration

Greet customers in friendly and professional manner

Take ownership of the customer's shipping problems and offer viable solutions

Answer phone calls and respond to customer email inquiries

Strong verbal/written skills, to include spelling and math

Requirements:

High School Diploma

Strong computer skills (Excel, Word, Adobe, etc)

Great customer service skills

Shipping and packing experience preferred but not necessary

Benefits:

Flexible hours

Discounted shipping rates

Job Type: Part-time

Pay: $18.00 - $21.00 per hour

Expected hours: 30 per week

Benefits:

Snacks and Refreshments

Employee shipping discount

Shift:

5 hour shift

Weekly day range:

Monday to Friday (1pm - 6pm)

Saturday (10-2pm)

Experience:

Customer Service: 1 year (Preferred)

Language:

English (Preferred)

Ability to Commute:

Redwood City, CA 94065 (Required)

Ability to Relocate:

Redwood City, CA 94065: Relocate before starting work (Required)