AVRA MADISON: Now Hiring Front of House Managers & Servers

AVRA

Join Our Team at AVRA MADISON!

AVRA Madison is hiring enthusiastic FRONT OF HOUSE MANAGERS AND SERVERS. If you’re passionate about hospitality and eager to be part of a dynamic team dedicated to unforgettable dining experiences, we want to hear from you! Elevate your career in our vibrant and rewarding work environment.

FRONT OF HOUSE MANAGER: As Floor Manager, you will oversee front-end operations during lunch and brunch services. Responsibilities include staffing oversight, training coordination, and ensuring adherence to service standards.

Key duties entail:

Collaborate with General Manager (GM) on staffing decisions, including hiring, training, scheduling, and evaluations. All new hires and terminations require GM approval.

Develop and implement training plans for servers, server assistants, and bussers, ensuring GM's review.

Directly manage dining room service efficiency, organization, and policy adherence.

Manage daily Point of Sale (POS) updates and maintain restaurant inventory systems.

Coordinate with GM (also Sommelier, Bar Manager, Events Director, and Assistant Managers) to ensure service cohesion.

Supervise staff for guest service, cleaning, and restaurant repairs.

Prioritize floor duties during service hours and communicate absence to co-managers or team.

Cultivate guest relationships and handle complaints with professionalism.

Act as a supportive team member, coaching staff and maintaining effective communication channels.

Conduct daily inspections and audits to ensure equipment safety and maintenance.

Uphold restaurant standards through regular walkthroughs to ensure cleanliness and compliance.

Possess a deep understanding of company philosophy, menus, and scheduling procedures.

Handle service staff checkouts, payment collection, and restaurant closure procedures.

Minimum Qualifications:Previous restaurant and management experience required, flexibility to work mornings, evenings, weekends, and long hours, strong communication, time management, and guest service skills.

SERVERS:You'll be the welcoming face of our establishment, greeting and seating customers with a smile. You'll share your knowledge about our delicious offerings and serve everything with a professional and friendly touch. You'll ensure tables are always clean and perfectly set, ready for our next guests. Addressing customer needs and requests promptly, processing payments accurately, and efficiently clearing and resetting tables are all part of your role. You'll assist with opening and closing duties all while following health and safety regulations. You'll provide top-notch customer service, working seamlessly with our kitchen and bar staff. Plus, you'll handle any customer complaints with grace and professionalism, ensuring everyone leaves happy and satisfied.

If you are interested, please reply with a copy of your resume attached.

Avra is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.