Scheduling Manager
Vacancy expired!
Position Title: Scheduling Manager
Company: Homeowner Funding
Location: Scranton, PA
About Us:
Join Homeowner Funding, a leading company in home improvement, committed to providing exceptional service. We focus on customer satisfaction, innovation, and a supportive work environment that encourages growth and success.
Position Overview:
As a Scheduling Manager at our Scranton office, you'll play a key role in organizing and overseeing appointments for our outside sales team. You'll collaborate closely with sales staff to streamline schedules, communicate effectively with customers, and ensure smooth operations. This role involves managing schedules, interacting with customers, and following up to maintain our high service standards.
Key Responsibilities:
Coordinate and manage schedules for our outside sales team.
Communicate effectively with customers to schedule appointments.
Follow up with customers to ensure satisfaction and address concerns.
Assist the sales team in optimizing appointment bookings.
Maintain accurate records of schedules and customer interactions.
Requirements:
Previous experience in scheduling, customer service, or a related field preferred.
Strong organizational and time management skills.
Excellent communication and interpersonal abilities.
Ability to work both independently and collaboratively.
Proficiency in scheduling software is a plus.
Experience with schedule management or appointment coordination is advantageous.
Benefits:
Competitive pay based on experience.
Performance-based bonuses.
Paid vacation and flexible scheduling.
Comprehensive 401(k) retirement plan.
Health benefits package.
Vacancy expired!